Vladi Duynov
Customer Success Manager
Summary
Innovative and goal-oriented Management professional committed to client satisfaction. Dedicated team player skilled at mediation and conflict resolution. Technical, self learner and always looking to improve in all aspects.
Overview
10
10
years of professional experience
3
3
Languages
Work History
Sales Marketing Manager
Bar-El 27 Industries
02.2023 - 06.2024
- Increased brand visibility by implementing strategic marketing campaigns and sales initiatives in all platforms.
- Improved customer retention rates, fostering strong relationships through personalized interactions.
Account Manager
FedEx
01.2021 - 03.2023
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
Sales & New Employee Guide
Cellcom
11.2018 - 12.2020
- Exceeded sales targets consistently by employing effective sales strategies and techniques.
- Utilized strong communication skills to effectively convey complex topics in a digestible manner to diverse audiences.
QA Engineer & New Employee Guide
Moroccanoil
06.2017 - 10.2018
- Promoted a culture of continuous improvement by regularly reviewing and refining QA processes, tools, and methodologies.
- Interfaced with suppliers, inspectors and clients to resolve outstanding non-conformance issues prior to shipment.
IT Support Lead & Information Systems Specialist
IDF
01.2014 - 01.2017
- As part of the Israeli Air Force's round-the-clock information systems team, I tackled critical tasks, ensuring system functionality and readiness.
Education
Electrical and Electronics -
Techni Air Force
02.2009 - 2014.05
Fullstack Developer - undefined
Coding Academy By MisterBit
02.2022 - 2023.05
Marketing and Sales Course - undefined
Maof Academy
02.2023 - 2024.05
Skills
Priority
HTML
CSS
JS
Microsoft Office
Creative Problem Solving
Analytical Thinking Skills
Sales Growth
Account Management
B2B Sales
Project Management
CRM Software
Details
052-6584026, vladiduynoviesf@gmail.com
Timeline
Sales Marketing Manager
Bar-El 27 Industries
02.2023 - 06.2024
Marketing and Sales Course - undefined
Maof Academy
02.2023 - 2024.05
Fullstack Developer - undefined
Coding Academy By MisterBit
02.2022 - 2023.05
Account Manager
FedEx
01.2021 - 03.2023
Sales & New Employee Guide
Cellcom
11.2018 - 12.2020
QA Engineer & New Employee Guide
Moroccanoil
06.2017 - 10.2018
IT Support Lead & Information Systems Specialist
IDF
01.2014 - 01.2017
Electrical and Electronics -
Techni Air Force
02.2009 - 2014.05
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