Strategic Sales Trainer actively pursuing an opportunity to bring value to the [Company] team. Highly skilled in developing training manuals and protocols to increase new hire retention.
As a sales trainer, my job was to design and deliver educational programs for our sales teams. I conducted a three week course, preparing learning materials and evaluating results after each training session.
I evaluated the effectiveness of ongoing training efforts through regular reporting on key metrics on how well the representative built value in themselves, the products, the company and how well they created urgency and closed sales.
I boosted customer satisfaction rates with product knowledge training sessions that equipped sales representatives to address client concerns accurately and confidently.
Sales Representative. 10/2004 to 5/2014
Luna carpet and Empire Today
Outside sales for Chicago and its suburbs. I had to travel to individuals homes and businesses, measure areas the customer needed flooring for , show samples and sell th e flooring the customer picked, my first visit to the home or business.
I had to maintain up to date knowledge of the industry trends for informed decision-making during client interactions. I had to develop and maintain comprehensive understanding of products, services and competitors to enhance sales presentations. Throughout my career I was always in the top percentage of sales representatives in closing sales at a high level.
Excellent experience in professional office management and customer service Outstanding interpersonal skills Work very effectively with customers, able to identify needs, and tactfully answer questions, and solve problems Many years’ experiences in “closing’” sales A positive, reliable employee who works well in a team environment and individually