Summary
Overview
Work History
Education
Skills
Timeline
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Janet Canon

Skokie

Summary

Dynamic Universal Banker with a proven track record at Busey Bank, excelling in branch operations and cash handling. Enhanced customer satisfaction through tailored banking solutions and effective needs assessment. Skilled in electronic funds transfer, ensuring compliance with regulations while fostering a welcoming environment for clients.

Overview

10
10
years of professional experience

Work History

Universal Banker

Busey Bank
05.2024 - Current
  • Opened checking, savings, money market and certificates of deposit accounts and ordered checks, debit cards and furnished online banking details to facilitate new transactions.
  • Cashed checks, accepted deposits and withdrawals within assigned limits and calculated daily transactions using computers, calculators or adding machines.
  • Supported branch operations, ensuring compliance with all federal and state regulations as well as bank policies.
  • Improved customer satisfaction by providing personalized banking solutions and addressing client needs promptly.

Mortgage Loan Processor and Originator

Sunwest Mortgage
09.2022 - 09.2024
  • Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.
  • Managed a high volume of loan applications, consistently meeting or exceeding established processing timeframes for both new loans and refinancing.
  • Handled any conditions sent from underwriting departments.
  • Prepared file for final clear-to-close by branch management.
  • Coordinated closing process with attorneys, title companies, and government clerks.

Mortgage Loan Processor

Paramount Residential Mortgage Group
08.2015 - 03.2022
  • Contributed to the success of the mortgage team by providing essential support in the areas of loan documentation review, data entry, and client communication.
  • Maintained accurate records of loan processing activities and documents in CRM system.
  • Received on-going, comprehensive training on home loan products and mortgage process.
  • Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.

Education

Bachelor of Science - Business Administration

University of Baghdad
Iraq
06-1985

Skills

  • Branch operations
  • Cash handling proficiency
  • Electronic funds transfer
  • Customer needs assessment

Timeline

Universal Banker

Busey Bank
05.2024 - Current

Mortgage Loan Processor and Originator

Sunwest Mortgage
09.2022 - 09.2024

Mortgage Loan Processor

Paramount Residential Mortgage Group
08.2015 - 03.2022

Bachelor of Science - Business Administration

University of Baghdad

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Janet Canon