Lillian Dix
Palatine
Summary
Professional with a solid background in guest services and hospitality, ready to enhance visitor experiences. Known for strong communication skills, welcoming demeanor, and ability to adapt to changing environments. Team player focused on achieving results and ensuring smooth operations through effective collaboration. Skilled in conflict resolution, customer engagement, and maintaining a positive atmosphere.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Park Greeter
Disney's Magic Kingdom
08.2025 - 12.2026
- Welcomed guests and provided information on park attractions and amenities.
- Assisted in managing visitor flow, ensuring a positive experience for all attendees.
- Collaborated with management to implement guest feedback improvements.
Lifeguard/Swim Instructor
Palatine Park District Birchwood Recreation Center
Palatine
06.2023 - 08.2025
- Administered immediate first aid to distressed patrons, ensuring swift recovery and safety.
- Maintained constant surveillance of swimming areas to prevent accidents and ensure patron safety.
- Patrolled beach and pool areas to monitor activities of swimmers and surfers effectively.
- Consulted medical protocols for CPR administration, wound care, and injury cleaning.
- Recognized swimmers needing assistance and responded promptly to provide help.
- Reminded patrons to walk cautiously and avoid running near pool edges to prevent falls.
Hairstylist's Assistant
HJG Salon
Buffalo Grove
09.2021 - 12.2024
- Sanitized tools and equipment, ensuring compliance with safety standards.
- Maintained salon cleanliness by sweeping floors and washing towels.
- Assisted hairstylist with washing, blow-drying, and styling processes.
- Applied water or setting solutions for straightening and waving hair.
Education
Associate of Science - Nursing
William Rainey Harper College
05-2027
Skills
- CPR and first aid certification
- Client service excellence
- Emergency response adaptability
- Conflict management skills
- Water rescue capabilities
- Patient care techniques
- Time organization strategies
- Teamwork collaboration skills
- Communication proficiency
- Quick decision making
- Reliability and punctuality
Websites
Certification
- CNA Certification
- CPR/First Aid Certification
Timeline
Park Greeter
Disney's Magic Kingdom
08.2025 - 12.2026
Lifeguard/Swim Instructor
Palatine Park District Birchwood Recreation Center
06.2023 - 08.2025
Hairstylist's Assistant
HJG Salon
09.2021 - 12.2024
Associate of Science - Nursing
William Rainey Harper College