Carson Shireman
Palatine
Summary
Dynamic and highly organized Suites Manager with extensive experience leading premium hospitality operations at Soldier Field. Proven ability to oversee large-scale events across the NFL, MLS, concerts, and special events, while managing and mentoring a team of 150+ employees. Skilled in scheduling, operations management, loss prevention, and vendor collaboration with major partners, including the Chicago Bears, Legends Global, and Chicago Fire FC. Certified ServSafe Alcohol Instructor with a strong track record of training teams, optimizing processes, and ensuring exceptional guest experiences. Keys to the Future graduate recognized for leadership, innovation, and operational excellence.
Overview
6
6
years of professional experience
4
4
Certifications
Work History
Suites Manager
Levy Restaurants
Chicago
08.2023 - Current
- Oversee and manage all Suites Department operations at Soldier Field for NFL, MLS, concerts, and major special events.
- Schedule all employees for the Suites Department, ensuring complete staffing coverage for 200+ team members on both event days and non-event days to support full suite setup and readiness.
- Lead Loss Prevention operations for the entire property during event and non-event days, ensuring guest and employee safety, regulatory compliance, and inventory security.
- Serve as the property ServSafe Alcohol Instructor, training and certifying all staff in responsible alcohol service.
- Execute all ordering for stadium events, ensuring all suite levels are fully stocked with correct pars for alcoholic beverages, non-alcoholic beverages, snacks, condiments, and operational supplies.
- Collaborate closely with major partners including the Chicago Bears, Legends Global, and Chicago Fire FC to ensure seamless premium service and event execution.
- Selected and graduated from Levy’s 'Keys To The Future' leadership development program, recognizing emerging leaders within the company.
Catering Manager
FLIK Hospitality Group
Lake Forest
05.2023 - 08.2023
- Collaborated with the catering manager to ensure seamless event setup and tear-down for corporate clients attending practice sessions.
- Assisted in arranging food and beverages, maintaining a keen eye for detail to create visually appealing event displays.
- Participated in team efforts to ensure timely execution of events, adapting to changing schedules and last minute changes.
Student Worker
Purdue For Life Foundation – Office of Special Events
West Lafayette
08.2022 - 05.2023
- Assisted and organized 20 events every week.
- Managed attendee list, prepared nametags, and other event material.
- Assisted with events coordinated by the Office of Special Events and set up various events on-site.
Houseperson
Walt Disney World
Orlando
03.2022 - 07.2022
- Inspected 100+ guest rooms to ensure safety of guests and functionality of guest facilities.
- Stocked linen rooms/super suppliers and maintained the cleanliness of all public areas.
- Restocked 75+ housekeeper carts in 11 buildings with amenities to be used for the next workday.
- Disney College Program
Jumper
FedEx
West Lafayette
08.2019 - 08.2021
- Distributed 500 packages to over 250+ client in a timely manner.
- Learned and facilitated use of program scanners in maintaining quotas and required efficiency.
- Loaded trucks before shifts in organized manner that was easy to access for organized routes.
Education
Bachelor of Science - Hospitality and Tourism Management
White Lodging-J.W. Marriott, Jr. School of Hospitality and Tourism Management, Purdue University
West Lafayette, IN05.2024
Skills
- Microsoft Excel
- Staff scheduling
- Alcohol service training
- Inventory control
- Team leadership
- Effective communication
- Problem solving
- Time management
- Staff development
- Cross-functional team management
- Loss prevention
- Hospitality Management
- Food Safety and Sanitation
- Human Resources
- Phone Etiquette
- Marketing
Interests And Skills
- Fitness and Nutrition
- Community Service
- Golf
- Travel
- Purdue Athletics
Leadership And Community Service
- Pi Kappa Phi Philanthropy, West Lafayette, IN, 08/20, Present, Participated in annual bikeathon and setup for our fraternity’s annual philanthropy event for The Ability Experience, an organization that serves those with disabilities. Helped the fraternity raise $40,000+ each year through the various philanthropic events.
- War of Roses Philanthropy Ambassador, West Lafayette, IN, 2021, 2022, 2023, Selected as ambassador for our annual semester long War of Roses philanthropy events, a university-wide competition to raise money for The Ability Experience.
Certification
Servsafe Food Handlers Managment Certificate
Timeline
Suites Manager
Levy Restaurants
08.2023 - Current
Catering Manager
FLIK Hospitality Group
05.2023 - 08.2023
Student Worker
Purdue For Life Foundation – Office of Special Events
08.2022 - 05.2023
Houseperson
Walt Disney World
03.2022 - 07.2022
Jumper
FedEx
08.2019 - 08.2021
Bachelor of Science - Hospitality and Tourism Management
White Lodging-J.W. Marriott, Jr. School of Hospitality and Tourism Management, Purdue University