Illia Loiuk
Elk Grove Village
Summary
Proficient in providing law enforcement support and managing public safety operations. Strong leadership skills foster efficient team dynamics and enhance service delivery, ensuring compliance with professional standards and best practices.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Public Service Officer
Elk Grove Village Police Department
03.2025 - Current
- Provided field-based law-enforcement support during traffic stops, accident scenes, parking enforcement, and routine patrol operations
- Operated law-enforcement databases including LEADS, NCIC, FLOCK, NVLS, TLO, CARFAX for Police etc.
- Assisted sworn officers with investigations, report writing, scene management, and evidence coordination
- Monitored and managed calls for service, supporting patrol units, detectives, and dispatch
- Responded to non-emergency calls and community complaints
- Provided scene security, traffic control, and crowd management at incidents and special events
- Delivered public-service functions including ordinance enforcement
- Provided Ukrainian and Russian interpretation during traffic stops, investigations, interviews, and DUI cases
- Translated statements, reports, body-camera audio, and communications for officers and supervisors
- Assisted in cases involving non-English-speaking subjects, and domestic incidents.
- Maintained strict compliance with department policy, data security, confidentiality, and evidence-handling standards
- Worked independently and as part of a team in high-stress, fast-paced law-enforcement environments
- Demonstrated situational awareness, officer-safety awareness, and sound judgment while supporting field operations
Shift Supervisor
Starbucks
03.2024 - 03.2025
- Oversaw shift operations: Coordinated daily activities to maintain efficient service and smooth workflow.
- Maintained product quality: Supervised beverage preparation and ensured adherence to Starbucks standards for consistency and quality.
- Provided ongoing training: Developed team skills through continuous coaching and support, enhancing individual and team performance.
- Maintained inventory and supplies: Regularly checked and restocked supplies to prevent shortages during peak hours.
- Handled escalated issues: Resolved customer complaints and concerns with a focus on positive service recovery.
- Managed cash handling procedures: Oversaw opening and closing cash procedures, ensuring accuracy and security.
Barista
Starbucks
02.2023 - 03.2024
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintaining a clean and organize workspace.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Promoted additional items with beverages, increasing store sales,
- Have a knowledge of the retail environment and strong interpersonal skills.
- Have a high skills in cash handling, opening and closing duties, team motivation.
Shift Leader
Kebab&Grill Keps
05.2022 - 06.2022
- Improved team productivity by implementing efficient task delegation methods.
- Maintained a clean and safe environment while ensuring all employees adhered to safety guidelines and protocols.
- Streamlined inventory management processes, leading to reduced waste and optimized stock levels.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development
Education
Associate of Science - Business Administration
William Rainey Harper College
Palatine, IL07-2026
High School Diploma -
Lyceum #3
Derazhnia, Ukraine06-2022
Skills
- Customer Service
- Leadership
- Law Enforcement Support
- Report writing & Documentation
- Radio & Interagency Communication
- Conflict Resolution & De-escalation
- Time Management & Multitasking
- Situational Awareness & Officer Safety
- Multilingual
- Investigative Data Analysis
Certification
- CPR/AED & First Aid, American Heart Association - 5/2025
- Peace Officer Wellness Evaluation Report, NIPTSA - 7/2026
- LEADS/NCIC Certification, ISP - 3/2025
Languages
English
Ukrainian
Russian
Polish
Timeline
Public Service Officer
Elk Grove Village Police Department
03.2025 - Current
Shift Supervisor
Starbucks
03.2024 - 03.2025
Barista
Starbucks
02.2023 - 03.2024
Shift Leader
Kebab&Grill Keps
05.2022 - 06.2022
Associate of Science - Business Administration
William Rainey Harper College
High School Diploma -
Lyceum #3