Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

Whitney Hall

Christie Clinic Department of Dermatology
Rantoul,IL
1
Certification
8
years of professional experience

Certified Medical Assistant with 6+ years of healthcare experience providing compassionate, patient-centered care in fast-paced clinical settings. Skilled in patient intake, vital signs, medication reconciliation, documentation, assisting with procedures, and maintaining accurate medical records. Experienced with Epic and known for strong communication, attention to detail, teamwork, and remaining calm under pressure. Committed to providing efficient, professional care while supporting both patients and clinical teams.

Work History

Certified Dermatology Technician/ CMA

2 Years 5 Months
Christie Clinic Department of Dermatology | 03.2024 - Current
  • Provide compassionate support to patients during office visits and procedures.
  • Maintain accurate and confidential electronic medical records.
  • Communicate with patients, providers, specialists, and outside offices to coordinate care.
  • Resolve patient concerns professionally in a fast-paced environment.
  • Manage multiple responsibilities while maintaining accuracy and attention to detail.

Certified Medical Assistant

2 Years 2 Months
OSF Saint Francis Medical Center | 01.2022 - 03.2024
  • Assisted providers while delivering quality patient care.
  • Documented patient information accurately and maintained confidentiality.
  • Communicated effectively with patients from diverse backgrounds.
  • Balanced clinical and administrative responsibilities in a high-volume setting.

Patient Scheduling Specialist

3 Years 3 Months
Carle Foundation Hospital | 10.2018 - 01.2022
  • Managed confidential patient records and appointment scheduling.
  • Served as a primary point of contact for patients and healthcare providers.
  • Resolved questions and concerns while maintaining professionalism.
  • Coordinated communication between patients, providers, and departments.

Education

Bachelor of Science - Criminal Justice

Southern New Hampshire University | Hooksett, NH | 05-2026
  • 3.347 GPA

Academic Honors

• President's List – Fall 2025

• President's List – Spring 2026

• Honor Roll – 2024 C-4 (Jul–Aug)

• Honor Roll – 2025 C-1 (Jan–Mar)

• Honor Roll – 2025 C-5 (Sep–Oct)

• Honor Roll – 2025 C-6 (Oct–Dec)

Relevant Coursework

  • Criminal Law • Criminal Procedure • Criminology • Corrections • Juvenile Justice • Victimology • Criminal Investigations • Ethics in Criminal Justice

Associate of Science

Danville Area Community College | Danville, IL | 05-2022

Skills

Patient Intake & Rooming
Vital Signs
Medication Reconciliation
Electronic Medical Records (Epic)
Clinical Documentation & Scribing
Patient Education
Assisting with Minor Procedures
Specimen Collection & Handling
Infection Control & Sterile Technique
HIPAA & Patient Confidentiality
Appointment Scheduling & Care Coordination
Provider Support
Medical Terminology
Team Collaboration
Customer Service & Patient Advocacy

Certification

  • CNA- Certified Nursing Assistant
  • CMA - Certified Medical Assistant
  • CCMA - Certified Clinical Medical Assistant
  • MOA - Medical Office Assistant
  • Advanced MOA- Medical Office Assistant
  • BLS

Timeline

Certified Dermatology Technician/ CMA

Christie Clinic Department of Dermatology
03.2024 - CurrentRead More

Certified Medical Assistant

OSF Saint Francis Medical Center
01.2022 - 03.2024Read More

Patient Scheduling Specialist

Carle Foundation Hospital
10.2018 - 01.2022Read More

Danville Area Community College

Associate of Science
Read More

Southern New Hampshire University

Bachelor of Science from Criminal Justice
Read More
Whitney Hall