Whitney Hall
Rantoul
Summary
Recent Criminal Justice graduate with experience working directly with people from diverse backgrounds in fast- paced healthcare settings. Strong background in communication, documentation, problem- solving, and maintaining confidentiality. Known for being dependable, organized, and able to remain calm in stressful situations. Looking to transition into the criminal justice field through opportunities in victim advocacy, court services, probation, legal support, or community-based programs while continuing to grow professionally and prepare for law school.
Overview
1
1
Certification
Work History
Certified Dermatology Technician/ CMA
Christie Clinic Department of Dermatology
Champaign, IL
- Assisted patients throughout their visits while providing compassionate and professional care.
- Maintained accurate and confidential documentation in electronic medical records.
- Communicated with patients, providers, and outside offices to coordinate care.
- Helped resolve patient concerns and questions in a fast-paced environment
- Managed multiple tasks while ensuring attention to detail and professionalism.
Certified Medical Assistant
OSF Saint Francis Medical Center
Champaign, IL
- Communicated effectively with patients, providers, and multidisciplinary teams.
- Maintained accurate records and documentation while handling sensitive information.
- Assisted individuals from diverse backgrounds and provided compassionate support.
- Managed multiple priorities in a fast-paced environment.
Patient Scheduling Specialist
Carle Foundation Hospital
Urbana, IL
- Maintained confidential patient records and sensitive information.
- Communicated with patients, providers, and outside agencies regarding scheduling and care coordination.
- Resolved concerns while providing professional customer service.
- Managed documentation and administrative responsibilities with accuracy.
Education
Bachelor of Science - Criminal Justice
Southern New Hampshire University
Hooksett, NH05-2026
Skills
- Client Advocacy
- Communications Skills
- Documentation & Recordkeeping
- Conflict Resolution
- Problem Solving
- Confidentiality & Ethics
- Case Documentation
- Time Management
- Team Collaboration
- Microsoft Office
- Customer Service
- Crisis Response
- Organization
- Written & Verbal Communication
Certification
- CNA- Certified Nursing Assistant
- CMA - Certified Medical Assistant
- CCMA - Certified Clinical Medical Assistant
- MOA - Medical Office Assistant
- Advanced MOA- Medical Office Assistant
- BLS
Timeline
Certified Dermatology Technician/ CMA
Christie Clinic Department of Dermatology
Certified Medical Assistant
OSF Saint Francis Medical Center
Patient Scheduling Specialist
Carle Foundation Hospital
Bachelor of Science - Criminal Justice
Southern New Hampshire University