Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Thomas Shanahan

Aurora,IL

Summary

Proven leader at Sparrow Coffee with a track record of enhancing team performance and customer satisfaction. Skilled in multitasking and communication, adept at fostering teamwork and collaboration. Adept at working in a fast paced time sensitive environment.


Possess broad working knowledge of aviation and airport operations by obtaining my Commercial Pilot Certification.

Knowledgeable in FAA Regulations, Air Traffic Control procedures and aircraft operations.


Overview

8
8
years of professional experience
1
1
Certification

Work History

Assistant Shift Manager

Sparrow Coffee
11.2021 - Current
  • Regularly communicated with team members regarding company policies, promotions, or other relevant information, ensuring a well-informed and engaged workforce.
  • Maintained adherence to company policies, safety regulations, and operational standards throughout all shifts supervised.
  • Ensured cleanliness and organization of the workplace by enforcing company sanitation guidelines throughout the shift schedule.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Outside Services Manager

White Eagle Golf Club
08.2016 - 10.2023
  • Managed a team of service attendants, ensuring optimal performance and staff development.
  • Assisted in coordinating tournaments and outings, ensuring timely starts and smooth operation of events.
  • Maintained a clean and orderly work environment, adhering to company standards for appearance and safety.

Education

Aviation Degree - Aviation

Lewis University
Romeoville, IL
06-2025

Skills

  • Customer service focus
  • Teamwork and collaboration
  • Multitasking Abilities
  • Attention to detail
  • Time management
  • Excellent communication
  • Computer skills
  • Self motivation

Certification

  • Commercial Pilot Certification - Federal Aviation Administration (FAA).

Timeline

Assistant Shift Manager

Sparrow Coffee
11.2021 - Current

Outside Services Manager

White Eagle Golf Club
08.2016 - 10.2023

Aviation Degree - Aviation

Lewis University

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Thomas Shanahan