Michelle Wooters
1720 Columbus Dr,IL
Summary
I am looking to move on to a new adventure in life. I am looking for a new career. I am a very outgoing person and i get along with everyone. I am willing to learn new stuff and further my experience.
Overview
32
32
years of professional experience
Work History
Assistant Shift Manager
Paradice Casino
03.2017 - 12.2025
- Managed daily operations to ensure compliance with casino policies and regulations.
- Trained and mentored new staff members to enhance performance and operational efficiency.
- Monitored team performance and provided constructive feedback to support professional growth.
- Resolved customer complaints swiftly, contributing to improved guest experiences.
Slot Attendant
Paradice Casino
04.2002 - 08.2013
- Assisted patrons with slot machine operations, ensuring a seamless gaming experience.
- Monitored game performance to identify and report equipment malfunctions quickly.
- Conducted regular inventory checks of gaming supplies, maintaining adequate stock levels.
- Trained new staff on customer service protocols and machine operation procedures.
Cashier
Walmart
10.1993 - 07.2002
- Processed customer transactions accurately at point of sale, ensuring a smooth checkout experience.
- Assisted in training new cashiers, promoting effective cash handling procedures and customer service standards.
- Maintained organized promotional merchandise displays, enhancing store aesthetics and customer engagement.
- Supported inventory control by monitoring stock levels and reporting discrepancies to management.
Education
High School Diploma -
Washington High School
Washington, IL05.1993
Skills
- Customer service focus
- Staff training and development
- Goal setting and tracking
- Task delegation
- Policy enforcement
Accomplishments
- Supervised team of 15 staff members.
- I have a good track record with my attendance. i missed 2 days of work in almost 9 years.
- I work well with others.
- Willing to do what i need to so that company runs smooth and customers have a good experience.
Timeline
Assistant Shift Manager
Paradice Casino
03.2017 - 12.2025
Slot Attendant
Paradice Casino
04.2002 - 08.2013
Cashier
Walmart
10.1993 - 07.2002
High School Diploma -
Washington High School