Steven Sewick
Cherry Valley
Summary
Dynamic team leader with extensive experience in managing daily operations and training employees. Skilled in inventory management and maintaining high customer satisfaction, ready to drive efficiency and service quality.
Overview
7
7
years of professional experience
Work History
Fresh Food Team Memeber
Loves Travel Stop
Monroe Center
03.2026 - Current
- Prepared food items according to safety and quality standards.
- Maintained cleanliness of workstations and dining areas throughout shifts.
- Stocked ingredients and supplies to support daily food operations.
- Supported training of new team members on food preparation techniques.
- Provided excellent customer service by greeting customers warmly and responding to inquiries promptly.
- Organized backroom storage areas according to established procedures.
- Disposed of trash at end of shift according to regulations.
- Followed all safety protocols when handling food products.
- Stocked shelves with food items in an orderly manner.
- Inspected product packaging for proper labeling, coding, and pricing information.
- Maintained cleanliness of work area, including countertops and shelves.
- Adhered to company policies regarding hygiene, sanitation, and safety standards.
- Carried out tasks assigned by the Food Team Lead or Manager.
- Rotated stock to ensure freshness.
- Cleaned equipment and utensils as needed throughout shift.
Assistant Manager
Shell Gas Station
Cherry Valley
04.2023 - 10.2024
- Managed daily operations to ensure efficient gas station service.
- Supervised staff to maintain high customer service standards.
- Trained new employees on safety protocols and operational procedures.
- Handled customer inquiries and resolved complaints effectively.
- Organized promotional displays to enhance product visibility.
- Monitored fuel levels and coordinated deliveries with suppliers.
- Implemented cash handling procedures for accurate transactions.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained up-to-date knowledge of company products and services.
- Monitored employee attendance records, timekeeping, and payroll information.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Created reports on sales trends, inventory levels, and financial data.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
- Recruited and trained new employees to meet job requirements.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Assigned work and monitored performance of project personnel.
General Manager
Pita Pit USA
Madison
01.2019 - 08.2022
- Oversaw daily operations and ensured compliance with company standards.
- Managed staff scheduling and optimized workforce allocation for efficiency.
- Developed training programs to enhance employee skills and service quality.
- Implemented inventory management systems to streamline supply chain processes.
- Coordinated marketing initiatives to increase brand awareness in the community.
- Resolved customer complaints promptly to maintain high satisfaction levels.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Trained employees on duties, policies and procedures.
- Created schedules and monitored payroll to remain within budget.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Tracked monthly sales to generate reports for business development planning.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Guided management and supervisory staff to promote smooth operations.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Ensured compliance with local health department regulations regarding food safety standards.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
- Developed service and sales strategies to improve retention and revenue.
- Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
- Performed routine audits of internal controls in order to maintain accuracy of financial records.
- Oversaw product development initiatives from concept through completion stages.
- Delegated work to staff, setting priorities and goals.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Education
GED -
Belvidere High School
Belvidere, IL04-2011
Skills
- Food safety management
- Inventory control
- Employee training and development
- Customer service excellence
- Cash handling procedures
- Scheduling efficiency
- Communication skills
- Time management strategies
- Team leadership
Timeline
Fresh Food Team Memeber
Loves Travel Stop
03.2026 - Current
Assistant Manager
Shell Gas Station
04.2023 - 10.2024
General Manager
Pita Pit USA
01.2019 - 08.2022
GED -
Belvidere High School