Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Carlos N Hernandez

West Chicago

Summary

Professional leader with focus on strategic execution and team development. Adept at driving performance and ensuring operational excellence, with history of fostering collaborative environments. Known for reliability and adaptability, leveraging strong leadership and communication skills to achieve impactful results.

Overview

18
18
years of professional experience

Work History

Executive Team Leader of General Merchandise & Food Sales

Target Corporation
11.2020 - 04.2025
  • Improved overall team performance with regular coaching, mentoring, and employee development initiatives.
  • Enhanced customer satisfaction with exceptional service delivery and timely issue resolution.
  • Built relationships with team members to encourage willingness to address concerns and issues.
  • Mentored employees to help improve skills and enable team members to become peak performers on job.
  • Established performance metrics for continuous improvement initiatives across various departments within the organization.
  • Developed strong relationships with vendors, negotiating favorable terms for contracts and procurement activities.
  • Delivered high-quality results by setting clear expectations, providing resources, and closely monitoring progress.
  • Reviewed employee concerns and new opportunities to drive business strategies.

Platoon Sergeant

Marine Corps
02.2010 - 01.2021
  • Enforced technical and tactical training standards to support unit mission readiness.
  • Developed, disciplined, and managed 20 Marines.
  • Evaluated combat readiness of platoon members and verified proficiency in weapons and equipment operation.
  • Taught and supported junior personnel to develop key leadership talents for platoon needs.
  • Worked with team members to assess situations and create plans.
  • Reviewed incoming orders for mistakes to maintain accurate inventory levels.
  • Reviewed activities regularly to identify opportunities for improvement.
  • Collaborated with fellow NCOs to develop innovative tactics and strategies, resulting in improved mission outcomes.

Food Service Team Member

Dupage Care center
11.2006 - 12.2009
  • Broke down, cleaned, and sanitized work stations before meal service.
  • Assisted with opening procedures by setting up kitchen workstations and equipment.
  • Prepared special orders following prescribed diets with correct ingredients.
  • Stored food in full compliance with food safety policies and procedures.
  • Performed food safety and sanitation check by setting dishwashing machine to correct temperature.
  • Replenished food items to keep adequate stocks for food preparation demands.
  • Completed daily opening, closing and shift change tasks to keep the kitchen clean and efficient.
  • Performed basic food preparation duties requiring minimal recipe knowledge.
  • Unloaded and broke down deliveries, stocked cases, and rotated cooler products.
  • Cleaned workstations, storage areas, and kitchen equipment regularly to minimize contamination and illness risks.
  • Protected the establishment's customers by keeping work areas, utensils and dishes clean and sterilized.

Education

High School Diploma -

West Chicago Community Highschool
West Chicago, IL

Skills

  • Hiring and training
  • Operations management
  • Food safety management
  • Prioritization
  • Retail operations
  • Sales monitoring
  • Strategic planning
  • Planning
  • Goals and performance
  • Relationship building and management
  • Customer relationships
  • Vendor management

Languages

Spanish
Native or Bilingual

Timeline

Executive Team Leader of General Merchandise & Food Sales

Target Corporation
11.2020 - 04.2025

Platoon Sergeant

Marine Corps
02.2010 - 01.2021

Food Service Team Member

Dupage Care center
11.2006 - 12.2009

High School Diploma -

West Chicago Community Highschool
Carlos N Hernandez