Shana Lanner
CRM,Networking,Cybersecurity
Jerusalem
Summary
Driven by a commitment to excellence, I leveraged teamwork and collaboration at Simchas Lev to ensure the success of special events, enhancing operational efficiency and participant engagement. My tutoring role honed my leadership qualities and fostered significant improvements in students' academic performance. Skilled in network security and possessing a positive attitude, I excel in fast-paced environments, consistently delivering results beyond expectations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
1
1
year of post-secondary education
2
2
Certifications
Work History
Volunteer
Simchas Lev
Jerusalem
09.2023 - Current
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Communicated with staff members to stay informed about volunteer opportunities and events.
Tutor
Jerusalem , Jerusalem
09.2023 - Current
- Provided homework assistance using specific curriculum and materials.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.
- Enhanced students'' understanding of subject matter by incorporating real-world examples into lessons.
- Established positive relationships with both students and parents, fostering open communication regarding academic progress and goals.
- Provided constructive feedback on assignments, helping students improve their writing and problem-solving skills.
Education
CyberSecurity - Cybersecurity
Bnot Elisheva
Jerusalem, Israel 06.2024 - Current
Networking - Networking
Bnot Elisheva
Jerusalem, Israel 06.2024 - Current
Salesforce Programmer - Salesorce Development
Bnot Elisheva
Jerusalem, Israel 06.2024 - Current
ISTQB (Quality Assurance) - Quality Assurance
Bnot Elisheva
Jerusalem 08.2024 - 08.2024
Salesforce Admin - Salesforce
Bnot Elisheva
Jerusalem, Israel 04.2001 -
Psychology
Bnot Elisheva
04.2001 -
Skills
Computer Skills
Leadership Qualities
Network Security
Salesforce Customization
Network Monitoring
Technical Support Capabilities
Strong Cybersecurity Knowledge
Quality Assurance
Bug tracking
Test Planning
Great Interpersonal Skills
Friendly, Positive Attitude
Flexible Schedule
Network Security Management
Interpersonal skills mastery
Strong Communication and Interpersonal Skills
Interpersonal and client communications
Excellent interpersonal abilities
Salesforce Configuration
Languages
English
Native language
Hebrew
Upper intermediate
B2
Certification
Salesforce Admin - 2023-2025
Timeline
ISTQB (Quality Assurance) - Quality Assurance
Bnot Elisheva
08.2024 - 08.2024
CyberSecurity - Cybersecurity
Bnot Elisheva
06.2024 - Current
Networking - Networking
Bnot Elisheva
06.2024 - Current
Salesforce Programmer - Salesorce Development
Bnot Elisheva
06.2024 - Current
Volunteer
Simchas Lev
09.2023 - Current
Tutor
09.2023 - Current
Salesforce Admin - Salesforce
Bnot Elisheva
04.2001 -
Psychology
Bnot Elisheva
04.2001 -
Salesforce Admin - 2023-2025
QA License - 2023-2024
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