Shamonee Jenkins
Loves Park
Summary
Young professional who exhibits strong experience and proven knowledge in management, performance improvement, and customer service skills. Aiming to secure a career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Dual Rate Supervisor
Hard Rock Casino
07.2024 - Current
- Provided ongoing coaching to dual rate supervisors to enhance their ability to manage both Sports book-level duties as well as supervisory responsibilities effectively.
- Evaluated employee performance regularly, providing constructive feedback to support professional growth.
- Optimized workflow processes within the sportsbook area, improving overall productivity among team members.
- Strengthened relationships with clients through effective communication skills, fostering a loyal customer base.
- Contributed to revenue growth by efficiently handling complex betting transactions and ensuring minimal errors.
Bartender
Candlewick Lake Association
03.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Driver
FedEx
10.2022 - 07.2024
- Responsible for the loading and unloading of delivery truck
- Maintained delivery log for pickup and delivery of products to various locations
- Provide courteous and efficient pickup and delivery of customer packages
Machine Operator
Woodward Governor
08.2021 - 02.2022
- Assist in setup and operate machines and perform required process checks and/or inspections
- Utilize computer programs to enter part date, log time, look up instructions, blue prints, and download programs
- Interpret and follow blueprints for proper production tasks and completion
- Perform routed operations of precision close tolerance parts
Operator
General Mills
06.2020 - 07.2021
- Responsible for supporting production packaging and processing operations, sanitations and participation in startup, changeover and shutdown of operating equipment
- Troubleshoot problems with machinery and partner with maintenance staff to resolve issues
- Calibrate processing and packaging systems daily to meet required specifications
Education
High School Diploma -
Rockford East High School
Rockford, IL05.2014
Skills
- Fast-paced environments
- Problem-solving
- Task guidance
- Goal setting
- Team orientation
Certification
Licensed Forklift Operator
Accomplishments
United States Army Reserve Private
(2014-2018)
Timeline
Dual Rate Supervisor
Hard Rock Casino
07.2024 - Current
Bartender
Candlewick Lake Association
03.2024 - Current
Driver
FedEx
10.2022 - 07.2024
Machine Operator
Woodward Governor
08.2021 - 02.2022
Operator
General Mills
06.2020 - 07.2021
High School Diploma -
Rockford East High School
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