Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jesse Gaines

Aurora

Summary

Dynamic and results-driven professional with extensive experience at Hollywood Casino Aurora, excelling in operational efficiency and team motivation. Proven track record in employee development and workplace safety, enhancing gaming integrity and customer loyalty. Skilled in scheduling coordination and adept at fostering a positive work environment to drive performance.

Overview

7
7
years of professional experience

Work History

Dual Rate Supervisor

Hollywood Casino Aurora
02.2025 - Current
  • Prepared incident reports and reported status to direct supervisor.
  • Monitored integrity of games and players' pools for internal controls.
  • Performed accurate and efficient dealing to follow gaming procedures.
  • Managed wagers from customers to credit or debit funds according to gaming outcomes.
  • Supervised company assets in assigned section following corporate and state gaming rules and policies.

Supervisor

Sbarros
02.2025 - Current
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
  • Observed packing operations to verify conformance to specifications.

Sales Associate

Walmart
02.2023 - 01.2025
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to build rapport and loyalty.

Warehouse Supervisor

National Pool Tile
12.2021 - 08.2023
  • Oversaw daily operations and shipping and handling processes.
  • Supervised warehouse operations by managing employees during shifts.
  • Supervised shipping and receiving, distribution and workplace safety.
  • Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
  • Oversaw inventory control levels and verified compliance with storage and organization processes.

Cashier Team Lead

Harrahs Akchin
05.2018 - 10.2021
  • Increased customer loyalty and retention.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Monitored areas for security issues and safety hazards.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.

Education

Computer Science

Maricopa Community Colleges, Glendale Community College
Glendale, AZ

Skills

  • Operational efficiency
  • Team motivation
  • Industry expertise
  • Workplace safety
  • Employee development
  • Scheduling coordination

Timeline

Dual Rate Supervisor

Hollywood Casino Aurora
02.2025 - Current

Supervisor

Sbarros
02.2025 - Current

Sales Associate

Walmart
02.2023 - 01.2025

Warehouse Supervisor

National Pool Tile
12.2021 - 08.2023

Cashier Team Lead

Harrahs Akchin
05.2018 - 10.2021

Computer Science

Maricopa Community Colleges, Glendale Community College

Similar Profiles

CREATE PROFILE
Jesse Gaines