Sarah Hicks
Mt. Vernon
Summary
Highly organized and efficient receptionist with experience in managing front desk operations, including handling customer inquiries, scheduling appointments, and maintaining records. Skilled in communication, both verbal and written, ensuring clear and positive interactions with clients and team members. Demonstrated ability to improve office processes for better workflow and client satisfaction. Successfully enhanced the welcoming atmosphere of previous workplaces while efficiently managing multiple tasks simultaneously.
Overview
18
18
years of professional experience
Work History
Receptionist
Neal Family Dentistry
Mount Vernon
2023.12 - Current
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
- Greeted and directed visitors to appropriate departments or individuals, ensuring a welcoming environment.
- Maintained an organized filing system of confidential client information in accordance with company policy.
Sales Associate
Bath and Body Works, Limited Brands
Mount Vernon
2019.10 - Current
- Conducted inventories on a regular basis to track stock levels.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Assisted customers with product selection, sizing and styling.
Stocker
NAPA Auto Parts - Genuine Parts
Mount Vernon
2007.06 - 2023.12
- Received and processed incoming shipments of merchandise.
- Processed returns quickly and accurately according to company policy.
- Operated motorized equipment such as forklifts, pallet jacks or order pickers as required.
- Stocked shelves with newly arrived products.
Skills
- Filing system
- Front desk operations
- Information protection
- Organization skills
- Customer service
- Positive and professional
- Appointment scheduling
- Client relations
Timeline
Receptionist
Neal Family Dentistry
2023.12 - Current
Sales Associate
Bath and Body Works, Limited Brands
2019.10 - Current
Stocker
NAPA Auto Parts - Genuine Parts
2007.06 - 2023.12