Riley Pritchett

-Relationship Manager and strategic lead for Charlie Health in the Rockford area for any and all referral and community partnerships, ensuring our youth and young adult populations have access to quality mental health therapy.
-Utilizing adaptive communication and community relations skills to increase account productivity with goals to be in the top 5% of our outreach leaderboard.
-Building strategic statewide and national partnerships to increase access to mental healthcare for at risk populations.

• Leveraged strategic cold outreach to book meetings and win net new business for a mobile healthcare interpreting platform
• 75% win rate from February 2024 - November 2024 (8 logos averaging $60k ACV)

• Orchestrated a high-performance sales strategy, averaged a 62% win-rate & consistently surpassed $1M+ annual quota via strategic planning and 'gameday execution'
• Pioneered authenticity training sessions, bolstering the effectiveness of 150+ sales reps and enhancing sales outcomes
• Served as a pivotal liaison between sales, marketing, and product teams, advising on specific go-to-market strategies and overarching marketing initiatives

• Consistently exceeded Sales and Account Management objectives while managing strategic/high-value billing service clients, resulting in $100,000,000+ in annual payment processing and $1,500,000 in ARR
• Spearheaded tailored marketing strategies aligned with client feedback, facilitating successful launches of new solutions and fostering brand growth.

• Achieved company record with 5 leads on the first day, showcasing exceptional direct-to-home sales acumen
• Mastered objection handling while prioritizing client needs, facilitating seamless pre/post-sale client relationships and managing pipeline development.