Richard Lawson
Des Plans,IL
Summary
Reliable Ramp Controller offering 4 years of giving proper instructions to pilots. Flexible employee showcasing exemplary interaction with pilots and well-trained in using radar technology. Known for staying poised even in critical situations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Ramp Controller
International Gate Control
O'Hare Airport International Tower, Chicago IL
10.2021 - Current
- Responsible for instructing 75-100 arrivals and departures daily off of their gate as well as traffic movement on the international ramp.
- Utilize phraseology and communications systems to direct movement of pilots and ground personnel.
- Managed complex situations under pressure, demonstrating exceptional decision-making abilities for the safe management of aircraft.
- Controlled arrivals and departures and transitioned aircraft across airfield and flight line.
- Maintained clear communication with pilots, ground crews, and other controllers to ensure smooth coordination of aircraft movements.
- Provided accurate weather updates to pilots, enabling informed decisions regarding flight paths and potential hazards.
- Proactively monitor all aircraft movement activity to identify, address, and prevent potential issues
- Coordinate with airlines, ground handlers, and other service providers to help facilitate on-time operations.
- Continually assess and communicate the operational status all assigned flights and/or gateways
Customer Service Representative Team Lead
American Airlines
O'Hare Airport Terminal 3, Chicago, IL
02.2021 - 10.2021
- Implemented new scheduling techniques to maximize on time departures, resulting in 11% increase in zone Flight schedule productivity.
- Utilized Q.U.I.C.K to input and recalibrate flight data such as, weight and balance, Flight dynamics, and online reservations.
- Used GMS to coordinate daily flight schedules, providing a detail daily planned schedule for zone.
- Orchestrated collaboration between Pilots, Flight Attendants, and Ground Handling crew to effectively plan for the Boarding processes and pre departure of the flight operation.
Ramp Supervisor
DNATA
O'Hare Airport Terminal 5, Chicago IL
01.2020 - 02.2021
- Communicated closely with ground crew, flight crew and tower through via headset radio to coordinate push direction of aircraft off of the gate as well loading and unloading cargo both safely and efficiently.
- Kept crew in line with airport, OSHA, TSA, FAA and other applicable regulations.
- Positioned and towed aircraft from remote locations of airport to designated areas for operation.
- Monitor and manage capacity of bags across 10 different airlines.
Education
Associate of Applied Science - Aviation Management
Southern Illinois University Carbondale
Carbondale, IL05.2019
Skills
- Ground Traffic Control
- FAA Regulations
- Safety Protocols
- Flight Schedule Coordination
Certification
14 CFR Part 107 Small Unmanned Aircraft Systems
Timeline
Ramp Controller
International Gate Control
10.2021 - Current
Customer Service Representative Team Lead
American Airlines
02.2021 - 10.2021
Ramp Supervisor
DNATA
01.2020 - 02.2021
Associate of Applied Science - Aviation Management
Southern Illinois University Carbondale