Summary
Overview
Work History
Education
Skills
Timeline
Generic

Starnisha Graddy

Bellwood

Summary

Professional fleet management expert for over 5 years with focus on operational efficiency and logistical coordination. Proven capability in managing fleet schedules, maintenance, and inventory, ensuring smooth operations. Known for collaborative teamwork and adaptability, consistently meeting evolving demands. Key skills include time management and attention to detail, Customer service skills.

Overview

6
6
years of professional experience

Work History

Fleet Service Clerk/Ramp Agent

Envoy Airlines
Chicago, IL
09.2025 - 03.2026
  • Streamlined baggage handling operations by assisting in loading and unloading during peak hours.
  • Established and enforced safety protocols for ground service equipment usage.
  • Facilitated communication with flight crews to deliver essential service updates and operational changes.
  • Directed aircraft to and from gates for all arrivals and departures, prioritizing safety protocols.
  • Executed effective route planning and scheduling adjustments to achieve timely deliveries and elevate customer satisfaction.

Driver /Independent Contractor

Uber
Chicago, IL
01.2020 - 09.2025
  • Executed safe driving practices by following all traffic laws and regulations to protect passengers.
  • Performed routine inspections and maintenance checks to maintain vehicle cleanliness and ensure reliable performance.
  • Analyzed and adjusted routes using GPS technology to ensure timely arrivals and minimize delays.
  • Managed passenger interactions by effectively addressing needs and resolving issues in a timely manner to enhance overall satisfaction.
  • Optimized scheduling processes and time management techniques to improve on-time performance for passenger services.

Education

High School Diploma -

Proviso West High School
Hillside, IL
06.2003

Skills

  • Ground support coordination
  • Safety awareness
  • Forklift operation
  • Customer Service
  • Airline operations
  • Cargo handling expertise
  • Arrival and departure maintenance
  • Problem-solving
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Multitasking Abilities
  • Excellent communication
  • Critical thinking
  • Ground traffic control
  • Team collaboration

Timeline

Fleet Service Clerk/Ramp Agent

Envoy Airlines
09.2025 - 03.2026

Driver /Independent Contractor

Uber
01.2020 - 09.2025

High School Diploma -

Proviso West High School
Starnisha Graddy