PIERRE JEUNE
Homewood
Summary
Retail Operations Leader with extensive management experience across diverse retail environments. Delivered significant sales growth and operational improvements through strategic planning and effective team leadership. Focused on enhancing team performance and executing business strategies to drive productivity.
Overview
19
19
years of professional experience
Work History
Store Director in Training
Meijer
07.2025 - Current
- Contributed to a $96.5M store ranked #1 in the market for sales performance and exceeding plan by 3.5%.
- Led operations across three market locations with approximately 220+ team members each.
- Directly manage 12 Team Leaders and 3 salaried managers.
- Supported location achieving #3 rank in direct contribution performance, enhancing overall market competitiveness.
- Directed remodeling efforts that enhanced store environment and operational efficiency.
- Created a credit card strategy that helped the market rank #1 in the company and was later adopted company-wide.
- Maintained NPS results of 75% or higher and led engagement initiatives.
- Completed all Store Director development requirements.
Store Manager
Burlington Stores
09.2022 - 05.2025
- Led a $7M store with more than 70 associates and 6 leaders.
- Elevated store ranking from bottom three to Top 5 in district KPI performance.
- Assisted multiple locations to improve operations.
- Advocated for relocation to higher-traffic site, enhancing customer access and store visibility.
- Introduced leadership development processes later adopted more broadly within the company.
- Introduced leadership development processes, influencing broader company adoption.
Store Manager
Ross Dress for Less
08.2021 - 09.2022
- Achieved promotion from Assistant Store Manager to Store Manager within five months.
- Led 70+ associates and 6 leaders to optimize store performance.
- Selected for grand opening of new store
- Coordinated support for multiple stores during new-store operations.
Store Manager
GameStop
08.2019 - 08.2021
- Managed 5 associates and 2 leaders to enhance team cohesion and performance.
- Transformed location into showcase store by improving KPIs and achieving operational excellence.
- Developed preorder sales strategy utilizing in-store trailers and digital tools to increase customer engagement.
- Directed efforts of 5+ associates and 2 leaders to enhance team performance and productivity.
Geek Squad Double Agent
Best Buy
06.2018 - 08.2019
- Achieved Top 3 rank in region for service add-on sales, contributing to team's overall sales growth.
- Assisted customers with product selection and provided detailed information.
- Mentored 3 cadets to enhance skills and performance.
Store Manager
Sprint
07.2015 - 08.2016
- Revitalized underperforming stores through targeted community marketing and strategic customer acquisition.
- Led teams of 20+ employees and 3 leaders to achieve operational goals.
- Assisted with opening 10 stores across Chicagoland and 3 stores in Florida.
Store Manager
FedEx Office
10.2013 - 07.2015
- Oversaw daily store operations and maintained high standards of customer service.
- Managed daily operations, staffing, customer service, and sales to enhance financial performance.
- Trained and mentored staff to enhance team performance and productivity.
- Managed inventory levels and ensured timely restocking of merchandise.
Geek Squad DCI Supervisor / Process Supervisor
Best Buy
09.2007 - 03.2013
- Oversaw 20+ employees in customer service, geek squad, and auto tech departments, ensuring seamless collaboration and service delivery.
- Supervised daily operations in a fast-paced retail environment.
- Acknowledged for enhancing service sales and operational performance through strategic initiatives.
- Trained new employees on product knowledge and customer service techniques.
- Managed inventory levels and organized stockroom for efficient access.
Education
Some College (No Degree) - Criminal Science
Polk State College
Winter Haven, FLSkills
- Sales performance
- Inventory management
- Loss prevention
- Store layout design
- Operational efficiency
- Team leadership
- Customer engagement
- People development
- Strategic planning
- Market analysis
- Employee training
- Problem solving
- Proficient in [software]
Timeline
Store Director in Training
Meijer
07.2025 - Current
Store Manager
Burlington Stores
09.2022 - 05.2025
Store Manager
Ross Dress for Less
08.2021 - 09.2022
Store Manager
GameStop
08.2019 - 08.2021
Geek Squad Double Agent
Best Buy
06.2018 - 08.2019
Store Manager
Sprint
07.2015 - 08.2016
Store Manager
FedEx Office
10.2013 - 07.2015
Geek Squad DCI Supervisor / Process Supervisor
Best Buy
09.2007 - 03.2013
Some College (No Degree) - Criminal Science
Polk State College