Owen Szarley
Oak Lawn
Summary
Motivated individual with strong work ethic and working independently. Strong organizational and team collaboration skills with experience in improving processes. Passionate student studying Weather and Climate wanting to apply what's learned in the classroom to real world situations.
Overview
5
5
years of professional experience
Work History
Slot Parlor Associate
Stacked
05.2023 - 08.2023
- Addressed customer behavior or complaints head-on to maintain smooth and professional operations.
- Interpreted and enforced rules for gameplay and betting limits.
- Monitored gaming operations continuously to check on dealers and players.
- Monitored expenses, budgets and accounts to identify discrepancies.
Event Supervisor
Lake Katherine Botanic Gardens
03.2022 - 10.2022
- Organized, coordinated, and deployed Weddings/Other large scale events while focusing on delivering superior customer service.
- Coordinated schedules and timelines for events.
- Consulted with customers to determine objectives and requirements for events.
- Delivered smooth training execution by coordinating site selection, marketing, event management, and follow-up.
Restaurant Busser
Krapil's Steakhouse
04.2018 - 09.2018
- Cleared, cleaned and sanitized booth and chair cushions and tables.
- Maintained table setting by removing courses as completed and replenishing utensils.
- Swept, mopped and removed debris from dining room floors.
- Supported wait staff by setting up and replenishing condiment stands, trash containers liners and bus stations.
- Transported filled bus tubs to kitchen dishwashing area.
- Organized bus cart and returned to side station after each use.
- Washed dishes and disposed of trash in designated receptacles.
- Maintained table settings by removing courses, replacing utensils and refilling beverages.
- Cleared tables to maintain high turnover rate and minimize wait times.
- Restocked condiments and drink station supplies to maintain customer satisfaction.
- Monitored tables for guest needs and customer service opportunities.
- Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.
- Maintained highest standards of cleanliness while efficiently meeting dining room needs in fast-paced environment.
- Answered questions from guests and retrieved desired items to maximize satisfaction.
Education
Bachelor of Science - Atmospheric Sciences And Meteorology
Northern Illinois University
Dekalb, IL05.2024
No Degree -
Moraine Valley Community College
Palos Hills, IL05.2022
High School Diploma -
Harold L Richards High School
Oak Lawn05.2020
Skills
- Event coordination
- Effective problem solving
- Guest service
- Python Django
- Weather Reports
- Environmental Data Analysis
Timeline
Slot Parlor Associate
Stacked
05.2023 - 08.2023
Event Supervisor
Lake Katherine Botanic Gardens
03.2022 - 10.2022
Restaurant Busser
Krapil's Steakhouse
04.2018 - 09.2018
Bachelor of Science - Atmospheric Sciences And Meteorology
Northern Illinois University
No Degree -
Moraine Valley Community College
High School Diploma -
Harold L Richards High School
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