Nina LaPlace
Park Forest
Summary
Reliable Shift Leader with 3 years in Cleaning industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers.
Overview
11
11
years of professional experience
Work History
Supervisor
FairPro Commercial Cleaning Services
01.2020 - Current
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Utilized standard operating procedures, effective crew resource management, communication and procedures specified in company operation manual.
- Developed training, task and process guidelines and communicated clear and concise directions to employees.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
Merchandiser/ Store Support
Macys Department Store
11.2014 - 04.2017
- Planned and coordinated product availability for advertising and promotion purposes.
- Ran markdown reports, managed store replenishment and analyzed buying reports.
- Advanced sales cycle plans by maximizing placement of promotions, point of sale materials and product visibility.
- Drove client retention, managing engaging merchandise presentation to motivate impulse purchases.
- Designed displays to deliver interactive, engaging and memorable store experiences for shoppers.
- Folded and arranged merchandise in attractive displays to drive sales.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Updated pricing and signage to complete product displays and educate customers.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Education
No Degree - Computer Science
Robert Morris College
Chicago, ILNo Degree - General Studies
Prairie State College
Chicago Heights, ILHigh School Diploma -
Rich East High School
Park Forest, ILSkills
- Priority management
- Team Building
- Project Management
- Inventory oversight
- Staff Management
- Operations management
- Training and mentoring
- Creative merchandising
- Active Listening
Timeline
Supervisor
FairPro Commercial Cleaning Services
01.2020 - Current
Merchandiser/ Store Support
Macys Department Store
11.2014 - 04.2017
No Degree - Computer Science
Robert Morris College
No Degree - General Studies
Prairie State College
High School Diploma -
Rich East High School