Nicolas Wiener
Ramat Gan,TA
Summary
Operations professional with a strong focus on process optimization, automation, and cross-functional efficiency. Experienced in creating scalable solutions that reduce manual workload, improve data accuracy, and accelerate operational results. Skilled at translating complex workflows into actionable systems and reports. Passionate about building smarter, faster, and more organized ways of working through analytical thinking and automation.
Overview
8
8
years of professional experience
Work History
Account Operations Specialist (Online Threat Investigator)
BrandShield
07.2024 - Current
- Manage high-profile brand protection accounts, ensuring enforcement accuracy, efficiency, and data integrity.
- Develop automated and data-driven reporting workflows to enhance client visibility and streamline deliverables.
- Collaborate with teams to optimize processes, cutting manual review time.
- Recognized for scalable solutions that improved quality control and turnaround speed.
- Operations Admin → Sales & Success Operations
Operations Admin
Madgicx
03.2022 - 12.2022
- Managed sales scheduling, commission approvals, and CRM data accuracy.
- Researched and implemented new tools to improve operational efficiency.
- Supported leadership with pipeline and performance tracking.
- Sales & Success Operations (Sep – Dec 2022)
- Helped integrate and optimize HubSpot CRM for lead management and tracking.
- Analyzed sales performance and suggested process improvements.
- Served as the go-to contact for CRM troubleshooting and data consistency.
Content Writer (Cybersecurity & Risk)
KOIOS / OTSec
07.2023 - 11.2023
- Produced research-driven content and reports focused on cybersecurity threats and risk mitigation for enterprise clients.
- Collaborated with marketing and technical teams to align communication with client-specific security strategies.
Digital Marketing Assistant
NYR
04.2020 - 12.2020
- Managed e-commerce backend operations and optimized product listings.
- Built custom Excel tools for pricing and quotation automation.
- Integrated the business website with Mercado Libre, expanding online reach.
Entrepreneur (E-Commerce / Dropshipping)
Self-Employed
04.2019 - 09.2019
- Launched and managed a Shopify store, handling market research, product sourcing, and ad campaigns.
- Gained early experience in data-driven decision-making and operational coordination with freelancers and vendors.
Social Media Marketing Manager
Kudam
03.2018 - 11.2018
- Led digital ad strategy across Facebook, Google Ads, and Instagram.
- Used analytics and A/B testing to optimize performance and ROI.
Education
B.A. - Business Administration – Digital Innovation Specialization
Reichman University
Herzliya, Israel06.2025
Business Administration
Universidad ORT Uruguay
Montevideo, Uruguay01.2019
International Baccalaureate Diploma - undefined
EIHU
Montevideo, Uruguay01.2016
Skills
- Process Optimization & Automation: Advanced Excel / Power Query, Workflow Design, Data Matching, Automation Systems
- Operational Analysis: Reporting & Dashboarding, KPI Tracking, Quality Control, Performance Auditing
- Tools & Platforms: Excel, Mondaycom, HubSpot, Google Workspace, Web Scraper, ChatGPT
- Cross-Functional Expertise: Account Ops, Sales Ops, CX Ops, E-Commerce Ops
- Soft Skills: Proactivity, Problem Solving, Communication, Creative Thinking, Collaboration
- Languages: English (Native), Spanish (Native), Hebrew (Beginner)
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Hebrew
Limited Working
Timeline
Account Operations Specialist (Online Threat Investigator)
BrandShield
07.2024 - Current
Content Writer (Cybersecurity & Risk)
KOIOS / OTSec
07.2023 - 11.2023
Operations Admin
Madgicx
03.2022 - 12.2022
Digital Marketing Assistant
NYR
04.2020 - 12.2020
Entrepreneur (E-Commerce / Dropshipping)
Self-Employed
04.2019 - 09.2019
Social Media Marketing Manager
Kudam
03.2018 - 11.2018
Business Administration
Universidad ORT Uruguay
International Baccalaureate Diploma - undefined
EIHU
B.A. - Business Administration – Digital Innovation Specialization
Reichman University