Michael Coley
Chicago,IL
Summary
Driven by a results-focused approach, I leveraged teamwork and critical thinking at One Summer Chicago to enhance patient satisfaction and foster youth development. My adeptness in time management and problem-solving significantly contributed to achieving shared goals, demonstrating a commitment to excellence and a positive impact on community services. Proactive and goal-oriented professional with excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Youth Restorative Practitioners
One Summer Chicago
06.2024 - 08.2024
- Excelled in time management skills, enabling the completion of all daily tasks while providing exceptional care to patients.
- Developed strong working relationships with colleagues and external partners to facilitate effective collaboration on shared goals.
- Increased patient satisfaction scores through excellent communication, empathy, and understanding of individual needs.
- Provided guidance and advice to youth, supporting navigation of diverse personal and social issues.
- Managed and led activities promoting growth in mental, emotional, and educational areas.
Volunteer
City Council District
10.2018 - 02.2019
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Represented organization positively and professionally while providing community with much-needed services.
Education
High School Diploma -
Hubbard High School
Chicago, IL06.2023
Skills
- Teamwork and Collaboration
- Friendly, Positive Attitude
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Multitasking
- Critical Thinking
- Computer Skills
- Calm Under Pressure
- Active Listening
- Problem Resolution
Timeline
Youth Restorative Practitioners
One Summer Chicago
06.2024 - 08.2024
Volunteer
City Council District
10.2018 - 02.2019
High School Diploma -
Hubbard High School
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