MARY KATHLEEN CUSACK
Peoria
Summary
Service-oriented Hospital Coordinator with four year background in patient care. Core competencies include, organization and inter-personal relations as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.
Overview
13
13
years of professional experience
Work History
Patient Access Associate
OSF Healthcare
Peoria, IL
10.2015 - 09.2018
- Skilled at working independently and collaboratively in a team environment.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Excellent communication skills, both verbal and written.
- Developed and maintained courteous and effective working relationships.
- Strengthened communication skills through regular interactions with others.
- Worked well in a team setting, providing support and guidance.
Hospital Coordinator
Associated Oral & Maxillofacial Surgeons of Peoria
03.2011 - 01.2015
- Determining patient insurance coverage and preparing financial estimate for insurance coverage
- Verifying patient insurance information submission of pre-treatment estimates
- Obtaining insurance pre-authorization for hospital surgeries
- Scheduling for all hospital/ambulatory surgical center patients
- Providing information packets to patients prior to surgery
- Assisting patients in preparing appeals for insurance coverage
- Obtaining and preparing patient medical testing/information prior to surgery
- Confirming scheduled surgery with hospital and patient.
Palliative Care Consultant
Community Hospices of America
12.2007 - 07.2009
- Implementation of company marketing strategies in 9 Illinois counties
- Generation of new business based on physician referrals
- Presentations to physicians and nursing staffs regarding hospice services
- Consultation with physicians regarding new patient programs.
Pharmaceutical Sales Representative
Nephron Pharmaceuticals Corporation
01.2007 - 12.2007
- Sales of respiratory products
- Met regularly with representatives of 62 hospitals in territory
- Quoted prices, credit terms, or other bid specifications to current and potential customers
- Conducted presentations of product features based on analysis of customers' needs
- Maintained customer records using automated systems.
Trainee
Enterprise Rent-A-Car, Inc.
01.2006 - 01.2007
- Participated in Sales Training Program
- Greeted customers, ascertained their wants or needs, and matched them to appropriate product
- Worked as team member cultivating new accounts
Education
Bachelor of Science - Social Work
Bradley University
Peoria, ILSkills
- Computer: Microsoft Word, Excel, PowerPoint, and Outlook
- Two years of Nursing Education-Bradley University School of Nursing, 2001-2002
Timeline
Patient Access Associate
OSF Healthcare
10.2015 - 09.2018
Hospital Coordinator
Associated Oral & Maxillofacial Surgeons of Peoria
03.2011 - 01.2015
Palliative Care Consultant
Community Hospices of America
12.2007 - 07.2009
Pharmaceutical Sales Representative
Nephron Pharmaceuticals Corporation
01.2007 - 12.2007
Trainee
Enterprise Rent-A-Car, Inc.
01.2006 - 01.2007
Bachelor of Science - Social Work
Bradley University
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