Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mario Gonzalez

Elgin

Summary

Dynamic professional with extensive experience as an Online Personal Shopper at Walmart, excelling in order management and customer service. Proven ability to analyze consumer feedback and optimize inventory tracking, ensuring timely delivery of high-quality products. Adaptable and skilled in problem-solving, consistently enhancing customer satisfaction through effective communication and product selection.

Overview

4
4
years of professional experience

Work History

Online Personal Shopper

Walmart
Chicago
11.2024 - Current
  • Maintained accurate records of orders, returns, exchanges and payments.
  • Greeted customers and provided excellent customer service.
  • Assisted in selecting items according to customer preferences.
  • Tracked inventory levels and replenished stock when necessary.
  • Analyzed consumer feedback data to understand customer needs better.
  • Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
  • Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce, and meat, and delivered groceries on-time to exact location specified.

Material Handler

Elgin Die Mold
Elgin
01.2024 - 11.2024
  • Reported any malfunctions or damages of material handling equipment promptly.
  • Inspected materials for any damages or defects upon receipt.
  • Loaded and unloaded trucks with appropriate material handling equipment.
  • Moved heavy objects using dollies, carts, hoists, or other manual labor techniques.
  • Cleaned tools, equipment, and work areas in order to maintain a safe and organized workspace.

General Laborer

p.s greetings
Chicago
09.2021 - 07.2022
  • Moved heavy objects using dollies, carts, hoists, or other manual labor techniques.
  • Loaded and unloaded materials onto trucks for delivery to job sites.
  • Cleaned up job sites after completion of projects.
  • Prepared items for transportation installing bracing, padding and strapping to prevent damage.
  • Loaded or unloaded building materials to distribute machinery or tools.
  • Operated manual and powered hand truck for moving boxes around the warehouse area.

Education

High School Diploma -

Larkin High School
Elgin, IL
05-2019

Skills

  • Order management
  • Inventory tracking
  • Customer service
  • Product selection
  • Data analysis
  • Quality control
  • Communication skills
  • Adaptability
  • Problem solving

Languages

Spanish
Native/ Bilingual

Timeline

Online Personal Shopper

Walmart
11.2024 - Current

Material Handler

Elgin Die Mold
01.2024 - 11.2024

General Laborer

p.s greetings
09.2021 - 07.2022

High School Diploma -

Larkin High School

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Mario Gonzalez