Lori Loomis

• Assisted customers with game selections and equipment usage.
• Monitored gaming areas for compliance with safety regulations.
• Maintained cleanliness and organization of gaming equipment and spaces.
• Provided exceptional customer service to enhance guest experiences.
• Educated patrons on gaming rules and procedures to enhance understanding and compliance.
• Collaborated with team members to ensure smooth operations during peak hours.
• Reported equipment malfunctions and coordinated timely repairs to minimize downtime.
• Resolved customer inquiries and concerns in a timely manner.
• Addressed guest questions and concerns regarding gameplay and payouts to ensure seamless service and satisfaction.
• Verified customer age to ensure compliance with legal requirements for certain games.
• Monitored store activity to ensure safety of customers and staff members.
• Ran daily financial operation reports, tallied receipts and recorded details of sales.
• Notified security of suspicious activity in gaming area for continued surveillance.
• Assisted customers in setting up their gaming systems and troubleshooting any technical issues that arose.
• Collected money for games and provided customers with tokens, tickets, and correct change.
• Patrolled assigned work area, responding to guest service requests and machine service lights.
• Informed supervisor on duty of concerns, broken machines, out-of-order games and problems.
• Monitored game area for safety and reported concerns to professionals for immediate assistance.
• Interacted with guests to encourage play and explained rules of each game.
• Reported equipment failures and games no longer in service to professionals.
• Educated customers about new games released as well as rules for existing games.
• Ensured that all gaming consoles were properly connected to power sources and audio-visual components before rental or purchase.
• Kept records of sales transactions using point-of-sale software programs.
• Assisted with promotional campaigns by distributing marketing materials throughout the store.
• Distributed prizes to customers and encouraged repeat playing to increase game sales.
• Updated pricing information for products regularly according to industry standards.
• Greeted customers upon arrival and provided assistance with game selection.
• Inspected returned merchandise for damage prior to restocking shelves or returning items to inventory system.
• Provided advice and guidance to customers regarding the best game choices based on their interests and skill level.
• Handled customer requests and complaints quickly to improve overall service.
• Provided customer service support via phone or email when needed.
• Maintained assigned area, performing minor equipment repairs and keeping aisles clear for easy access.
• Completed training on policies and procedures, health and safety and environmental responsibilities.
• Stocked shelves with new video games, accessories, and other related items.
• Maintained a clean work area by sanitizing all gaming equipment after each use.
• Communicated effectively with co-workers regarding upcoming events, promotions, and other store activities.
• Sold and served refreshments to customers, maintained sufficient inventory throughout business hours and restocked low supplies in both employee and customer areas.
• Received comments and complaints and worked to deliver solutions to achieve member and guest satisfaction.

Cleaning, waiting and serving customers, stocking coolers during shift and after shift, putting away incoming beverages when delivery is made, keeping machines sanitized…

• Monitored gaming equipment for proper functionality and cleanliness.
• Maintained a safe and organized gaming environment for all patrons.
• Assisted customers with game rules and equipment operation.
• Processed payments and managed cash transactions accurately.
• Provided excellent customer service to enhance guest experiences.
• Monitored store activity to ensure safety of customers and staff members.
• Verified customer age to ensure compliance with legal requirements for certain games.
• Addressed guest questions and concerns, regarding gameplay and payouts to provide change service to playing guests.
• Collaborated with team members to ensure smooth daily operations.
• Reported equipment malfunctions to management for timely repairs.

• Assisted customers with game selections and equipment usage.
• Monitored gaming areas for compliance with safety regulations.
• Maintained cleanliness and organization of gaming equipment and spaces.
• Provided exceptional customer service to enhance guest experiences.

• Assisted customers with game selections and equipment usage.
• Monitored gaming areas for compliance with safety regulations.
• Maintained cleanliness and organization of gaming equipment and spaces.
• Provided exceptional customer service to enhance guest experiences.