HEIDI Childers
Homer
Summary
Hardworking attendant proficiently offering several years' experience in the industry. Efficient and accurate team player with a dedicated approach to customer service, facilities maintenance and safety management.
Overview
28
28
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Attendant
Buckleys Gaming Cafe
Ogden
03.2023 - 04.2026
- Delivered exceptional customer service to enhance patron experience in fast-paced gaming environment.
- Guided guests in understanding game rules and operating machines to maximize enjoyment and engagement.
- Ensured cleanliness and organization of gaming cafe to create welcoming atmosphere for guests.
Operator
Kraft Foods
Champaign
02.1998 - 05.2014
- Operated machinery to package food products, ensuring adherence to production schedules.
- Monitored production lines for quality and safety compliance, reducing potential hazards.
- Observed and troubleshot equipment and machines to detect malfunctions and notify appropriate personnel of needed repairs.
- Conducted routine inspections to ensure optimal equipment functionality, minimizing downtime.
- Assisted in training new operators on safety protocols.
- Collaborated with team members to resolve operational issues.
- Maintained production and quality documentation.
- Maintained cleanliness and organization of work areas daily.
- Learned and followed safety and emergency procedures.
Education
Associate of Applied Science - Accounting
Parkland College
Champaign, IL 05.2010 - 05.2012
Skills
- Game operation
- Event coordination
- Safety compliance
- Quality inspection
- Cash handling
- Sales
- Customer service
Certification
- Basset certificarion
Timeline
Attendant
Buckleys Gaming Cafe
03.2023 - 04.2026
Associate of Applied Science - Accounting
Parkland College
05.2010 - 05.2012
Operator
Kraft Foods
02.1998 - 05.2014