Leslie Moreno

• Proven ability to conduct accurate vehicle inspections, provide detailed repair estimates, and maintain high customer satisfaction through clear explanations of complex collision damage and projected timelines
• Updated customers daily on the status of their cars
• Familiarized with estimating systems like CCC, Mitchell.
• Collaborate closely with the body shop manager, body technicians and other team members to ensure accurate assessment and timely completion of repairs, effectively communicating your findings and recommendations.

• Communicate repair estimates and timelines to customers in a professional and customer-oriented manner, utilizing your strong communication and customer service skills to do the job successfully.

● Comfortable making sound and independent decisions regarding customer needs and insurance company requirements

● Excellent computer skills using appropriate estimating software

• Knowledgeable about the tools, products, and services available in the total store
• Scan and bag all guest items efficiently, neatly and in compliance with food safety standards and company best practices
• Maintain a clean, clutter free work and stock supplies during store open hours

• Created stimulating educational and recreational environment to enrich children's minds
• Monitored children in different play areas and reinforced safety policies
• Develop critical thinking abilities