Kimora Crittendon
Homewood
Summary
Results-driven associate with experience in streamlining processes and enhancing workflow efficiency. Recognized for exceptional customer service and team leadership, contributing to high satisfaction rates and improved departmental collaboration.
Overview
3
3
years of professional experience
Work History
FC Associate
Amazon
Markham
10.2025 - Current
- Completed customer orders efficiently to meet tight deadlines and maintain workflow. to accomplish challenging daily objectives.
- Operated forklift and pallet jack to transport heavy loads.
- Packaged fragile items with protective padding to prevent damages during shipments.
- Team Building
- Collaborated with other departments to provide excellent customer service.
- Resolved customer issues with knowledgeable and friendly service, contributing to high satisfaction rates.
- Enhanced customer satisfaction by developing creative solutions to challenges.
- Recognized by management for providing exceptional customer service.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Shared new ideas with the team to enhance operational effectiveness and productivity. and solutions to enhance team performance and outcomes.
- Leveraged diverse software applications to streamline processes and enhance team productivity. and tools to streamline processes and optimize performance.
FC Associate
Amazon
Matteson
01.2024 - 04.2025
- Facilitated inbound and outbound processing by training team members on procedures, enhancing workflow efficiency.
- Gained expertise in Amazon software to streamline operational tasks, improving task completion speed.
- LEARNED AND MASTERED THE ORDER PIT MACHINE AND THE TUGGER
- WORKED hand in hand UNDER MY PG IN INBOUND STOW
- Served as a PG for my outbound ship clerk PA.
Education
Associate of Science - BUSSINESS MANGEMENT
Chicago State University
Chicago, IL 09.2025 -
Skills
- Customer service
- Team building
- Process optimization
- Time management
- Software proficiency
- Operational efficiency
- Conflict resolution
- Training and mentoring
- Order picking
- Workplace organization
- Shipping procedures
- Warehouse safety
- Packing efficiency
- Forklift operation
- Troubleshooting techniques
- Workload prioritization
- Pallet jack usage
- Equipment troubleshooting
- Team collaboration
- Quality control
- Forklift safety and operation
- Exceptional time management skills
- Decision-making
- Multitasking Abilities
Timeline
FC Associate
Amazon
10.2025 - Current
Associate of Science - BUSSINESS MANGEMENT
Chicago State University
09.2025 -
FC Associate
Amazon
01.2024 - 04.2025