Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Kaleb Shepard

Kaleb Shepard

Naperville

Summary

Accomplished District Manager with a focus on revenue optimization and team performance. Successfully led store turnarounds and new openings, leveraging strong leadership skills to consistently exceed operational goals and enhance customer experience.

Overview

5
5
years of professional experience

Work History

District Manager

Take 5 Oil Change
Greater Chicago Area
05.2023 - Current

As a Franchise District Manager at Take 5 Oil Change, I oversee multiple franchise locations to ensure operational excellence, team performance, and consistent customer satisfaction. I am responsible for mentoring store managers, driving KPIs, and executing company strategies across my district.

I bring a hands-on leadership style and a results-driven mindset to everything I do. I’ve led successful store turnarounds, improved KPI metrics across multiple locations, and played a key role in four new store grand openings, helping bring Take 5’s signature speed and service to new markets.

Assistant General Manager

Captain Ds Seafood Restaurants
Cartersville
09.2022 - 05.2023
  • Oversaw inventory management and ensured proper stock levels were maintained.
  • Coordinated training programs for new employees to enhance service quality.
  • Assisted in daily operations and staff management at a seafood restaurant.
  • Implemented customer service strategies to improve guest satisfaction scores.

Crew Leader

Industrial Pressure Works
Cartersville
05.2021 - 09.2022
  • Trained new team members on safety protocols and operational procedures.
  • Executed maintenance checks on pressure equipment to ensure safe operation.
  • Communicated project updates effectively to team and management.

Education

Bachelor of Science -

University of Alabama At Birmingham
Birmingham, Alabama, AL
08-2021

Skills

  • Multi-unit operations management
  • District-level leadership
  • KPI tracking and analysis
  • P&L oversight
  • Revenue optimization
  • Customer satisfaction (NPS management)
  • Brand standards execution
  • Hiring & Talent Acquisition
  • Conflict Resolution
  • Performance Improvement Plans (PIPs)
  • Employee Retention Strategy

Timeline

District Manager

Take 5 Oil Change
05.2023 - Current

Assistant General Manager

Captain Ds Seafood Restaurants
09.2022 - 05.2023

Crew Leader

Industrial Pressure Works
05.2021 - 09.2022

Bachelor of Science -

University of Alabama At Birmingham
Kaleb Shepard