Julia Czubiak
Homer Glen
Summary
Dedicated professional with a strong background in optical sales and customer service. Skilled in high-volume multitasking and conflict resolution, ensuring patient needs are met efficiently and accurately. Ready to leverage deep product knowledge to deliver exceptional service.
Overview
5
5
years of professional experience
Work History
Optical Sales Associate
Premier Family Vision Care
Palos Heights, IL
06.2024 - Current
- Assisted customers in selecting appropriate eyewear based on individual needs and preferences.
- Provided comprehensive product knowledge to enhance customer satisfaction and drive sales.
- Managed inventory levels, ensuring optimal stock of frames and lenses for diverse clientele.
- Collaborated with optical technicians to facilitate accurate fittings and adjustments for eyewear.
- Able to expertly and properly interpret complex vision insurance plans (including VSP, EyeMed, and Davis Vision) to provide patients with accurate out-of-pocket cost estimates for frames, lenses, coatings, exams (including contact lens fittings) and contact lenses.
Kids Activities Team Member
Lifetime
Oak Brook, IL
08.2023 - 10.2024
- Facilitated engaging children's activities, promoting teamwork and creativity.
- Assisted in planning and executing age-appropriate programs for diverse groups.
- Monitored participant safety, ensuring adherence to guidelines during all events.
- Collaborated with team members to enhance activity offerings based on feedback.
Server
Highlander House
Palos Heights, IL
03.2021 - 06.2024
- Delivered exceptional customer service, ensuring guest satisfaction and repeat business.
- Managed multiple tables efficiently during peak hours, optimizing workflow and service speed.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery.
- Trained new servers on menu offerings, service standards, and operational procedures.
- Collaborated seamlessly with back-of-house staff to communicate special dietary requests and modifications, ensuring order accuracy and reducing food waste.
Education
High School Diploma -
Lockport Township Highschool
Lockport, ILBachelor of Science - Marketing
Lewis University
Romeoville, IL05-2028
Skills
- Optical sales
- Goal oriented
- Adjusting eyewear
- Teamwork orientation
- Vision benefit coordination
- Patient financial counseling
- Technical translation
- Conflict resolution
- High-volume multitasking
Languages
English
Native or Bilingual
Polish
Native or Bilingual
Interests
- Digital arts and design
- Health and Wellness
- Global Exploration/traveling
- Creative outlets such as cooking and music
- Digital engagements such as social media management
- Professional growth
- Exploring other cultures and languages
Timeline
Optical Sales Associate
Premier Family Vision Care
06.2024 - Current
Kids Activities Team Member
Lifetime
08.2023 - 10.2024
Server
Highlander House
03.2021 - 06.2024
High School Diploma -
Lockport Township Highschool
Bachelor of Science - Marketing
Lewis University