Josiah Walls
Skokie
Summary
Resourceful Key Holder Supervisor known for high productivity and efficient task completion. Specialize in inventory management, customer service excellence, and team leadership. Excel in communication, problem-solving, and adaptability to ensure smooth store operations and enhance customer satisfaction. Committed to leveraging organizational skills to maintain store standards and support company goals.
Overview
4
4
years of professional experience
Work History
Key Holder Supervisor
Sunglass Hut
Skokie
03.2024 - Current
- Tracked sales data to ensure accurate inventory levels.
- Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge.
- Asked open-ended questions to learn about customers' needs and escorted to merchandise locations.
Sales Associate
Vuori
Skokie
09.2022 - Current
- Developed promotional strategies to increase sales volume.
- Provided accurate information about products, prices and services.
- Attended weekly team meetings to review performance goals and objectives.
- Adapted sales strategies based on customer interactions and feedback to improve results.
Mens Wearhouse
Skokie
01.2021 - 08.2023
- Assisted customers with product selection, sizing and styling.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Built and maintained relationships with peers and upper management to drive team success.
- Developed trusting relationships with customers by making personal connections.
Education
Associate of Arts -
Oakton Community College
Des Plaines, IL01-2026
Skills
- Customer service
- Sales strategies
- Visual merchandising
- Inventory management
- Team leadership
- Relationship building
- Staff training
Languages
English
Native/ Bilingual
Arabic
Limited
Timeline
Key Holder Supervisor
Sunglass Hut
03.2024 - Current
Sales Associate
Vuori
09.2022 - Current
Mens Wearhouse
01.2021 - 08.2023
Associate of Arts -
Oakton Community College
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