Joseph Krumsee
Sleepy Hollow
Summary
Experienced with operational processes and project support. Ability to utilize skills to identify areas for improvement and effective implementation. Strong understanding of team collaboration and efficiency. Skilled in Excel, Powerpoint, Microsoft Teams and working towards Lean Six Sigma Certification.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Operations Intern
Compass Group, Canteen
Chicago, Illinois
05.2025 - 08.2025
- Supported daily operations and logistics for the largest vending company in the United States
- Engaged in warehouse inventory management including placing product orders, performing inventory audits, and reconciliations
- Coordinated dynamic route scheduling with management resulting in enhanced service reliability
- Managed customer service requests and issue resolution ensuring high client satisfaction
Immersive Learning Student
Ball State University
Muncie, Indiana
08.2023 - 05.2026
- Partnered with the Fort Wayne TinCaps as a sales representative responsible for over $400 in sales over 16 hours of calls
- Acted as an Operations Functional Group Lead for the 2025 Chase Charlie 5k which produced $14,500 in revenue. Responsible for 500+ participants, 30 volunteers, and 25 class members.
- Assisted in rebranding a local HR consulting company while consulting industry professionals
Front of house worker
Hart Alliance, DC Cobbs
East Dundee, Illinois
06.2021 - 08.2024
- Maintained clear and efficient inventory including stocking 8 different coolers and 2 server stations
- Recorded detailed inventory of back of house items including 50+ large beverage containers, 80+ cases of beverage, and all fruit necessary for daily operation
- Took on extra cooking responsibility when restaurant wanted to expand its services into evening hours generating an extra $200+ in revenue each night
Education
Bachelor of Science - Business Administration, Sport Administration
Ball State University, Miller College of Business
Muncie, Indiana05-2026
Skills
- Teamwork: Strong understanding of importance of teamwork between coworkers and management
- Flexibility: Willingness to go above and beyond core job responsibilities for betterment of business
- Organized: Arrive at work on and complete job tasks as required Clear in communication during all shift work
- Detail Oriented: Displayed pride in work by providing accurate inventory data
- Fast Learner: Able to efficiently understand new concepts and applications
Certification
Currently working towards Lean Six Sigma Certification through Ball State University
Timeline
Operations Intern
Compass Group, Canteen
05.2025 - 08.2025
Immersive Learning Student
Ball State University
08.2023 - 05.2026
Front of house worker
Hart Alliance, DC Cobbs
06.2021 - 08.2024
Bachelor of Science - Business Administration, Sport Administration
Ball State University, Miller College of Business