Jose Verdin
Joliet
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Manager
Nikos pizzeria
Joliet
07.2023 - Current
- Managed daily operations to ensure smooth restaurant workflow.
- Trained and supervised staff on menu items and service standards.
- Coordinated inventory management and ordering processes for supplies.
- Implemented staff schedules to optimize coverage during peak hours.
- Monitored customer feedback to enhance service quality and satisfaction.
- Organized team meetings to discuss performance and address challenges.
- Maintained cleanliness and safety standards throughout the pizzeria.
- Assisted in developing promotional strategies to attract new customers.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Coached, mentored and trained team members in order to improve their job performance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Trained employees on additional job positions to maintain coverage of roles.
- Provided leadership during times of organizational change or crisis situations.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Recruited and hired qualified candidates to fill open positions.
- Analyzed customer feedback data to develop action plans for improving services offered.
Forklift Operator
Aaron Thomas Company
Joliet
05.2020 - 06.2023
- Operated forklifts to transport materials within warehouse efficiently.
- Conducted routine inspections of forklift equipment for safety compliance.
- Loaded and unloaded shipments to ensure timely processing and delivery.
- Collaborated with team members to optimize workflow in busy warehouse environment.
- Maintained accurate inventory records using warehouse management systems.
- Assisted in training new operators on safe forklift operation procedures.
- Implemented safety protocols to minimize risks during material handling tasks.
Skills
- Staff training
- Customer feedback analysis
- Inventory management
- Staff supervision
Languages
Spanish
Professional
Certification
- Forklift certification
- Food protection manager
- Allergies food protection
References
References available upon request.
Timeline
Manager
Nikos pizzeria
07.2023 - Current
Forklift Operator
Aaron Thomas Company
05.2020 - 06.2023