Dynamic manager with a proven track record in leadership and customer service. Expertise in developing and implementing marketing strategies to enhance brand visibility and drive customer engagement.
Overview
12
12
years of professional experience
Work History
Manager
Circle K
aurora
04.2025 - 07.2025
Managed daily operations to ensure efficient store functionality.
Supervised staff to maintain high customer service standards.
Trained new employees on company policies and procedures.
Conducted inventory checks to ensure product availability and accuracy.
Implemented store promotions to enhance customer engagement.
Coordinated with suppliers for timely product delivery and stock management.
Assisted in maintaining store cleanliness and organization standards.
Coached, mentored and trained team members in order to improve their job performance.
Provided leadership during times of organizational change or crisis situations.
Developed and implemented strategies to increase customer satisfaction and loyalty.
Ensured compliance with all applicable laws, regulations, industry standards.
Recruited and hired qualified candidates to fill open positions.
Marketing Manager
Stop Chasing Customers
Naperville
01.2014 - 01.2023
Developed marketing content for social media platforms to enhance brand visibility.
Assisted in organizing promotional events to engage target audiences effectively.
Managed email marketing campaigns to promote products and services effectively.
Conducted market research to identify trends and consumer preferences for strategy development.
Analyzed competitor activities to refine marketing strategies and improve market positioning.
Supported budget management by tracking expenses related to marketing initiatives.
Created content for promotional materials, including brochures, flyers, and websites.
Developed social media marketing strategies to help brand company and increase sales.
Built relationships with influencers in the industry for increased visibility.
Education
Some College (No Degree) - Business Administration And Management
College of DuPage
Glen Ellyn, IL
Skills
Staff supervision
Inventory management
Employee training
Recruitment strategies
Marketing strategy
Operations management
Team leadership
Timeline
Manager
Circle K
04.2025 - 07.2025
Marketing Manager
Stop Chasing Customers
01.2014 - 01.2023
Some College (No Degree) - Business Administration And Management