Summary
Overview
Work History
Education
Skills
Personal Information
Certification
Timeline
Generic

Jocelyn Pelaez

Oak Lawn

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Site Director

IVY LEAGUE KIDS
09.2018 - Current
  • Ensured safety for all kids that were enrolled for each day by taking attendance, calling in any missing kids that were scheduled for that day, following safety protocol when traveling places other then our designated area
  • Planning a daily schedule that is interesting and provided fun for kids K-5th grade that includes, crafts, gym games, playground time, and experiments
  • Taking inventory weekly, and placing orders for food and supplies when needed
  • Enforcing discipline and communicating with the parents on the status of their children daily
  • Leading a staff of two of three employees and making sure all rules and daily schedules are being followed on a daily basis

Lab Assistant

Moraine Valley Community College
06.2024 - 12.2024

Assisted Instructors with Classroom duties that included light cleaning and organizing

Opened up classrooms for the use of students during non instructing hours

Tutored fellow students



Server

BEGGAR'S PIZZA
12.2016 - 12.2017
  • Check with customers to ensure that they are enjoying their meals and take action to correct any problems
  • Take orders from patrons for food or beverages
  • Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required
  • Present menus to patrons and answer questions about menu items, making recommendations upon request
  • Clean tables or counters after patrons have finished dining
  • Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties
  • Remove dishes and glasses from tables or counters, take them to kitchen for cleaning
  • Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests
  • Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom
  • Escort customers to their tables

Cashier

BEGGAR'S PIZZA
12.2016 - 12.2017
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits
  • Issue receipts, refunds, credits, or change due to customers
  • Greet customers entering establishments
  • Answer customers' questions, and provide information on procedures or policies
  • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans
  • Supervise others and provide on-the-job training

Crew Member

COOPER'S HOT DOGS
09.2014 - 06.2016
  • Clean and organize eating, service, and kitchen areas
  • Prepare daily food items, and cook simple foods and beverages, such as sandwiches, salads, soups, pizza, or coffee using proper safety precautions and sanitary measures
  • Collect and return dirty dishes to the kitchen for washing
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits
  • Assist customers by providing information and resolving their complaints
  • Issue receipts, refunds, credits, or change due to customers
  • Answer customers' questions, and provide information on procedures or policies
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change

Education

Bachelor of Arts - Education

Trinity Christian College
Palos Heights, IL
05-2027

Associate of Arts -

Moraine Valley Community College
Palos Hills, IL
12-2024

High School Diploma -

OAK LAWN COMMUNITY HIGH SCHOOL
Oak Lawn, IL
05.2017

Skills

  • Customer service
  • Friendly
  • Hardworking
  • Punctual
  • Tech-savvy
  • Supervising
  • Professional/clean appearance
  • Answering phones
  • Cash registers
  • Training employees
  • Kitchen Experience
  • Childcare
  • Organizational Skills
  • Operational leadership
  • Operational planning

Personal Information

Authorized To Work: US for any employer

Certification

  • First Aid Certification – American Red Cross or other authorized providers.
  • ServSafe Food Handler Certification - National Restaurant Association.
  • CPR/AED Certification

Timeline

Lab Assistant

Moraine Valley Community College
06.2024 - 12.2024

Site Director

IVY LEAGUE KIDS
09.2018 - Current

Server

BEGGAR'S PIZZA
12.2016 - 12.2017

Cashier

BEGGAR'S PIZZA
12.2016 - 12.2017

Crew Member

COOPER'S HOT DOGS
09.2014 - 06.2016

High School Diploma -

OAK LAWN COMMUNITY HIGH SCHOOL

Bachelor of Arts - Education

Trinity Christian College

Associate of Arts -

Moraine Valley Community College
Jocelyn Pelaez