Jessica Wilson

• Provide field-based crisis intervention alongside law enforcement, responding to behavioral health emergencies across campus and community settings.
• Conduct comprehensive behavioral health and suicide risk assessments, ensuring compliance with legal and safety standards.
• Coordinate multidisciplinary responses involving hospitals, DCFS, university leadership, and community-based providers.
• Develop immediate safety plans and facilitate voluntary and involuntary hospitalization processes when required.
• Document encounters in accordance with departmental, legal, and ethical standards.
• Participate in systems-level discussions addressing trends in crisis response and service coordination.
• Serve as liaison between public safety, behavioral health systems, and external stakeholders to improve cross-system communication.

Impact: Strengthened cross-agency crisis coordination, enhanced documentation integrity, and contributed to safer crisis response practices within a complex public system.

• Supervise and provide administrative oversight to 6 direct reports (case managers and family support staff).
• Ensure compliance with Illinois DCFS statutes, Administrative Code, and internal operating procedures.
• Review and approve service plans, court reports, permanency documentation, and investigation-related case materials.
• Monitor case timelines to ensure adherence to statutory mandates and required review deadlines.
• Facilitate multidisciplinary case consultations involving indicated findings, investigations, and youth in care.
• Collaborate with DCFS regional staff, legal professionals, CASA representatives, educators, and medical providers.
• Support quality assurance processes to ensure accuracy, compliance, and child safety standards.

Impact: Improved documentation accuracy and strengthened compliance with mandated timelines across supervised cases.

• Led disciplinary and attendance review processes.
• Implemented PBIS and systems-improvement strategies.
• Conducted data tracking and outcome analysis related to attendance and behavioral trends.
• Coordinated communication between families, administration, and law enforcement.
• Conducted home visits and facilitated cross-agency support services.

• Supervised inmate activities, ensuring compliance with safety regulations and facility policies.
• Conducted regular inspections of facilities to identify security risks and maintain operational integrity.
• Implemented de-escalation techniques to manage conflicts and maintain a safe environment for staff and inmates.
• Collaborated with law enforcement agencies to coordinate emergency response and crisis management procedures.
• Ensured regulatory compliance and secure documentation processes.
• Coordinated intake procedures and court-related transfers.