Jessica Vigil
Elmhurst
Summary
Dynamic canidate with a proven track record in customer service and relationship building, honed as a Bartender/Server at La Hacienda De Los Fernandez. Excelled in creating loyal clientele through engaging personality and outstanding service. Skilled in clear communication and multitasking, with a background in animal care and team leadership at Starbucks, enhancing operational efficiency.
Overview
8
8
years of professional experience
Work History
Bartender/Server
La Hacienda De Los Fernandez
09.2022 - Current
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Animal Care Technician
Animal Care League
12.2020 - 08.2022
- Maintained clean and safe living environments for animals by conducting regular inspections and cleaning enclosures thoroughly.
- Enhanced facility operations by maintaining accurate records of animal health, treatments, and daily activities.
- Administered medications to animals in treatment and documented changes in condition.
Barista Shift Supervisor
Starbucks
11.2018 - 11.2020
- Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
- Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
- Monitored food inventory and supplies to prevent waste.
Pet Sitter
Self-employeed
05.2017 - Current
- Give animals proper attention to promote secure environment in owner's absence.
- Prepare food and water following instructions from pet owners.
- Give medication to pets following guidelines from owners.
Education
Bachelor of Arts And Science - Cognitive Psychology
University of Illinois At Chicago
Chicago, IL05-2025
Associate of Science -
College of DuPage
Glen Ellyn, IL05-2019
High School Diploma -
York Community High School
Elmhurst, IL05.2016
Skills
- Clear and effective communication
- Engaging personality
- Customer service
- Active listening
- Critical thinking
- Relationship building
- Strong multitasking
- Team player attitude
Languages
English
Spanish
Timeline
Bartender/Server
La Hacienda De Los Fernandez
09.2022 - Current
Animal Care Technician
Animal Care League
12.2020 - 08.2022
Barista Shift Supervisor
Starbucks
11.2018 - 11.2020
Pet Sitter
Self-employeed
05.2017 - Current
Bachelor of Arts And Science - Cognitive Psychology
University of Illinois At Chicago
Associate of Science -
College of DuPage
High School Diploma -
York Community High School
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