Iwona Bong
Gleandale Hieghts
Summary
Dynamic House Manager with proven success at Loura Steele, excelling in calendar management and problem-solving. Enhanced household efficiency through strategic scheduling and resource optimization, fostering a positive environment. Adept at clear communication and nurturing relationships, ensuring family satisfaction and safety while supporting children's developmental milestones.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
House Manager/Mother Help/nanny
Loura Steele
Park Ridge, IL
09.2021 - Current
- Coordinated daily household operations to ensure smooth functioning and efficiency.
- Managed inventory and procurement of household supplies, optimizing resource allocation.
- Developed and implemented schedules for staff, enhancing productivity and task completion.
- Oversaw maintenance and repair activities, ensuring timely resolution of issues.
- Adapted quickly to last-minute changes in plans or circumstances without compromising on quality or results.
- Anticipated needs of family members by staying informed about their preferences, schedules, and priorities.
- Enhanced family satisfaction with household management by addressing concerns promptly and efficiently.
- Established an atmosphere of trust, respect, and professionalism within the household, fostering a positive environment for both family members and staff.
- Preserved household's privacy and confidentiality through diligent oversight of information management practices.
Self Employee
Iwona Bong
Gleandale Hieghts IL
09.2014 - 2026
- Motivated individual committed to personal accountability.
- Contributed effectively in high-pressure environments.
- Assisted in both independent and team-oriented tasks.
- Demonstrated rapid learning and adaptability to diverse situations.
- Communicated effectively through both spoken and written mediums.
- Supported team dynamics by offering assistance and mentorship.
Childcare Provider
Multi Family Homes
Chicago, IL/Itasca/River Forest/Oak Park
2006 - 2021
- Supervised children's activities to ensure safety and engagement.
- Developed and implemented age-appropriate lesson plans for diverse learning styles.
- Prepared nutritious meals, accommodating dietary restrictions and preferences.
- Maintained a clean and organized environment to promote healthy habits.
- Communicated effectively with parents regarding children's progress and needs.
- Assisted in conflict resolution among children to foster social skills development.
- Monitored developmental milestones, providing feedback for tailored support strategies.
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Developed age-appropriate activities and crafts to engage children.
- Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
- Facilitated learning through play, stories and outdoor activities for successful child outcomes.
- Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
- Administered first aid when needed, adhering to established protocols to ensure child safety and wellbeing.
- Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
- Ensured child safety through vigilant supervision, maintaining proper ratios during indoor and outdoor activities.
- Provided emotional support and guidance to children during difficult times.
- Assisted children in developing fine motor skills through play-based learning activities such as puzzles and stacking blocks.
Education
Dyplom - Face/Estetik
Elite School/Medycyna Estetyczna
Rzeszow/Poland02.2023
Dyploma - Hair Design
Curve Metric /Cosmetology
Chicago, IL06.2014
High School Diploma -
Infor
Nowy Sącz / Poland06.2000
Skills
- Calendar management
- Preventive Maintenance
- Exceptional organization
- Appointment coordination
- First aid training
- Emergency response
- Childcare experience
- Language fluency
- Decision-making
- Problem-solving
- Clear communication
- Microsoft office
- Customer service
- Employee work scheduling
- Creative thinking
- Team guidance and motivation
- Customer relations
- Verbal and written communication
- Appointment scheduling
- Scheduling appointments
- Greeting and seating clients
- Multi-line telephone operation
Certification
Cosmetology license
CPR
AED
Office Skills/Microsoft Word/Excel and Outlook
Languages
Polish
Native or Bilingual
English
Full Professional
Timeline
House Manager/Mother Help/nanny
Loura Steele
09.2021 - Current
Self Employee
Iwona Bong
09.2014 - 2026
Childcare Provider
Multi Family Homes
2006 - 2021
Dyplom - Face/Estetik
Elite School/Medycyna Estetyczna
Dyploma - Hair Design
Curve Metric /Cosmetology
High School Diploma -
Infor