HELEN CADENA

As an Event/Catering Supervisor i oversee the delivery of food and beverages i make sure the services are executed perfect to ensure customer satisfaction.

I am responsible for for booking the restaurants and make sure food gets deliver on time and with great quality .

This role also involves managing staff, communicating with clients and other departments, and potentially handling financial aspects like budgeting and costing , and making sure Restaurants get paid

• Backed up cashiers and customer service employees on questions such as rules on refunds and defective items.
• Quickly and accurately counted drawers at start and end of each shift.
• Built positive relationships with customers to increase repeat business
• Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.

• Built strong relationships with customers through positive attitude and attentive response.
• Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.