Damian Benitez
Chicago
Summary
Operations and management professional with 8+ years of progressive experience in team supervision, event operations, logistics, customer service, scheduling, and administrative processes. Proven experience coordinating high-volume operations, managing employees, supporting clients, processing orders and invoices, and ensuring successful execution of large-scale events. I have a strong interest in operations management, project coordination, logistics, and business operations.
Overview
1
1
Language
9
9
years of professional experience
Work History
Catering Field Coordinator / Event Supervisor
City Barbeque
Park Ridge, IL
01.2024 - Current
- Coordinate day-to-day catering operations in collaboration with operations managers, restaurant staff, and caterers
- Schedule and coordinate staffing requirements to support successful execution of catering events.
- Manage logistics, event preparation, future orders, and operational requirements for large-scale events.
- Serve as a point of contact, addressing operational needs and resolving issues as they arise.
- Coordinate execution of weddings, graduations, corporate functions, and other large-scale events.
- Ensure staff, equipment, orders, and operational resources are properly organized prior to and throughout events.
- Processing of orders, schedule, and tips
Data Entry / Invoice Processing
BillionToOne
Chicago, IL
02.2023 - 03.2025
- Processed and verified invoices while maintaining accuracy across high-volume administrative workflows.
- Coordinated and dispatched pickups involving time-sensitive medical samples.
- Utilized multiple online applications and systems to manage operational and administrative tasks.
- Maintained accurate data and documentation while coordinating time-sensitive logistics.
- Supported efficient day-to-day operations through accurate data entry, verification, and communication.
Catering Operations Supervisor
Soldier Field (Aramark)
Chicago, IL
06.2021 - 01.2024
- Oversaw daily catering operations and supervised staff responsible for executing events at a major venue.
- Coordinated staffing, scheduling, inventory, event logistics, and operational preparation.
- Managed teams during high-volume events while ensuring responsibilities were clearly assigned and completed.
- Coordinated with clients and internal departments to ensure event requirements were met.
- Supported planning and execution of large-scale events while responding to operational issues in real time.
- Maintained inventory and coordinated bar/liquor stock requirements to support event operations.
Catering Team Leader
The Penny Loafer
Chicago, IL
01.2020 - 10.2023
- Led catering team to execute events, ensuring high standards of service and client satisfaction.
- Coordinated logistics for diverse catering operations, optimizing resource allocation and workflow efficiency.
- Trained new staff on catering procedures, enhancing team performance and service quality.
Shift Leader / Supervisor
AMC Theatres
Oak Brook, IL
07.2017 - 01.2020
- Supervised concession and box office operations during assigned shifts.
- Trained employees and delegated responsibilities to ensure efficient daily operations.
- Managed customer concerns and resolved issues while maintaining a high standard of service.
- Processed refunds and handled cash during shift changes.
- Responsible for opening and closing procedures and ensuring operational standards were followed.
- Supported management with employee supervision, training, and daily operational responsibilities.
Education
Business
College of DuPage
Glen Ellyn, IL09-2026
General Studies
Northern Illinois University
DeKalb, IL05-2019
Skills
- Operations Management
- Team Leadership & Supervision
- Staff Scheduling
- Event & Project Coordination
- Logistics & Order Management
- Client & Customer Relations
- Invoice Processing & Data Entry
- Inventory Coordination
- Problem Solving
- Administrative Operations
- Training & Employee Development
- High-Volume Operations
- Task delegation
- Field operations
- Customer service
- Heavy lifting
- Data entry and analysis
- Worker training
Languages
Spanish
Professional Working
Timeline
Catering Field Coordinator / Event Supervisor
City Barbeque
01.2024 - Current
Data Entry / Invoice Processing
BillionToOne
02.2023 - 03.2025
Catering Operations Supervisor
Soldier Field (Aramark)
06.2021 - 01.2024
Catering Team Leader
The Penny Loafer
01.2020 - 10.2023
Shift Leader / Supervisor
AMC Theatres
07.2017 - 01.2020
General Studies
Northern Illinois University
Business
College of DuPage