Enrique Alvarado
Chicago
Summary
Adept at ensuring optimal customer satisfaction, I leveraged my quick decision-making and professional appearance to excel as a Valet Parking Attendant at Valet Parking Authority. My skills in vehicle parking and retrieval, combined with a strong work ethic, significantly reduced wait times. Additionally, my maintenance role at Our Lady Of Mercy Church honed my adaptability and building maintenance prowess, further enhancing my service capabilities.
Overview
4
4
years of professional experience
Work History
Valet Parking Attendant
Valet Parking Authority
06.2023 - 08.2024
- Explained parking rates and retrieval procedures to guests upon arrival.
- Maintained accurate records of parked vehicles'' locations within the designated area, ensuring faster retrievals.
- Demonstrated excellent driving skills, safely navigating through busy traffic conditions while transporting vehicles.
- Handled cash transactions accurately, ensuring proper payment for services rendered.
- Contributed to positive guest experiences by offering prompt assistance and addressing concerns effectively.
- Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
- Reduced wait times for customers by quickly identifying their vehicles upon arrival at the valet stand.
- Answered general questions about parking fees, facilities, and directions.
- Collaborated with hotel staff to ensure seamless communication regarding guest arrivals and departures.
- Inspected vehicles prior to parking and during retrieval to detect damage.
- Greet customers and open their car doors.
- Providing a high level of customer service
Maintenance Crew Member
Our Lady Of Mercy Church
06.2020 - 08.2021
- Clean windows, glass partitions, or mirrors, using soapy water or other cleaners, sponges, or squeegees.
- Requisition supplies or equipment needed for cleaning and maintenance duties.
- Dismantle devices to access and remove defective parts, using hoists, cranes, hand tools, and power tools.
- Perform general cleaning of buildings or properties.
- Provide groundskeeping services, such as landscaping and snow removal.
- Clean building floors by sweeping, mopping, scrubbing, or vacuuming.
- Move heavy furniture, equipment, or supplies, either manually or by using hand trucks.
- Mix water and detergents or acids in containers to prepare cleaning solutions, according to specifications.
- Set up, arrange, or remove decorations, tables, chairs, ladders, or scaffolding to prepare facilities for events, such as banquets or meetings.
- Gather and empty trash.
- Paint walls after cleaning and repairing room
Education
Bachelor of Science - Civil Engineering
Illinois Institute of Technology
Chicago, IL05.2027
Skills
- Quick Decision Making
- Adaptable to change
- Ability to Follow Directions
- Customer Service-Oriented
- Strong Work Ethic
- Professional Appearance
- Vehicle parking and retrieval
- Reliability and punctuality
- Clean Driving Record
- Parking Efficiency
- Patience and Tolerance
- Building Maintenance
NCAA D3 Soccer
- Part of the Illinois Tech Soccer team competing at the Division III level
- Dedicate hours outside of practice to further improve performance on the field
- In 2023 I entered the team as we made our first NCAA tournament appearance
Timeline
Valet Parking Attendant
Valet Parking Authority
06.2023 - 08.2024
Maintenance Crew Member
Our Lady Of Mercy Church
06.2020 - 08.2021
Bachelor of Science - Civil Engineering
Illinois Institute of Technology
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