Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
ADDITIONAL INFORMATION
Timeline
Generic

EDDY GRAFFE

Chicago,IL

Summary

Multidisciplinary Chemical Engineer with over 10 years of experience in biomedical imaging, digital transformation of healthcare systems, sustainable chemical product development, telemarketing optimization, and mineral extractive processing. Proven ability to design, implement, and scale cross-sector projects with measurable impact on public health, environmental sustainability, and business growth. Recognized for translating complex technical knowledge into actionable strategies. Bilingual (Spanish–English), with a strong track record in regulated industries and high-impact innovation projects.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Digital Strategy Consultant & Marketing Project Lead

Antena Tres Directo (A3D)
Santiago, Chile
01.2016 - 01.2025
  • Designed and implemented outbound sales automation using MailShake and centralized customer service through Callbell.
  • Negotiated partnerships with Canal 13, La Red, and TV+, driving digital expansion.
  • Increased telemarketing sales conversion from 4% to 56% and catalog conversion from 23% to 81%.
  • Awarded Best Commercial Project and Best Sales Supervisor (2019).
  • Contributed to introduction of dietary supplements product line in Chile.

Principal Consultant in Clinical Technology

Bebe Lab LTDA
Santiago, Chile
11.2021 - 01.2024
  • Designed the operational and technological model for an integrated diagnostic imaging center.
  • Led a digital transformation that boosted web traffic by 200% and conversions by 45%.
  • Negotiated inclusion of services in FONASA, expanding patient access by 82%.
  • Implemented training programs with SonoSim, improving diagnostic accuracy.
  • Standardized chemical inventory and biosafety protocols under OSHA–ISO regulations.

Chemical Product Developer & Quality Advisor

Tressa LTDA
Santiago, Chile
11.2016 - 11.2017
  • Formulated eco-friendly cleaning and personal care products with biodegradable ingredients.
  • Developed a risk and export process manual aligned with Chilean ISO standards, ensuring regulatory compliance in Mexico, Colombia, Peru, and Bolivia.
  • Implemented quality control and risk management processes to minimize industrial and environmental risks, strengthening both internal and external standards.
  • Facilitated the international expansion of products, driving a 45% increase in sales.
  • Established a sustainable compliance and quality system that remains in place within the company

Metallurgical Laboratory & Process Coordinator

Hecla Mining Company
12.2010 - 07.2012
  • Developed a mercury-free gold leaching process, achieving 95% recovery.
  • Modernized mineral physical-chemical analysis workflows.
  • Recognized as Best Chemical Engineer for process innovation.

Education

Bachelor of Science - Chemical Engineering

I.U.P Santiago Marino
Merida
10.2011

MBA - Project Management

Universidad Rey Juan Carlos
Madrid, Spain
03.2020

Skills

  • Sustainable chemical product formulation
  • Medical imaging systems and ultrasound training (2D–5D Doppler)
  • Strategic digital marketing & Business Intelligence (Google Analytics, SEO, CRM)
  • Regulatory compliance (ISO 9001/13485/14001, OSHA biosafety)
  • Metallurgical processing (cyanide leaching, mineral characterization)
  • Outbound sales automation (Callbell, MailShake, sales script development)
  • Market analysis & data visualization (Google Analytics, Power BI)
  • B2B negotiation & strategic partnership development

Certification

  • Quality Management Systems: ISO 9001, 13485, 14001
  • SonoSim Ultrasound Simulation & Medical Imaging Training
  • Advanced Digital Marketing & Business Intelligence (Google Analytics, Power BI, Search Console)

LANGUAGES

Spanish — Native
English — Advanced Professional

ADDITIONAL INFORMATION

Knowledge of healthcare, mining, and marketing regulatory frameworks in the U.S. and LATAM. Interdisciplinary leadership in clinical, industrial, and commercial environments. Proven experience leading bilingual technical teams and driving multisector innovation projects.

Timeline

Principal Consultant in Clinical Technology

Bebe Lab LTDA
11.2021 - 01.2024

Chemical Product Developer & Quality Advisor

Tressa LTDA
11.2016 - 11.2017

Digital Strategy Consultant & Marketing Project Lead

Antena Tres Directo (A3D)
01.2016 - 01.2025

Metallurgical Laboratory & Process Coordinator

Hecla Mining Company
12.2010 - 07.2012

Bachelor of Science - Chemical Engineering

I.U.P Santiago Marino

MBA - Project Management

Universidad Rey Juan Carlos

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