Domonique Seals
Steger
Summary
Proven Registered Medical Assistant with a track record of enhancing patient care and streamlining clinical workflows . Skilled in Laboratory Specimen Collection and demonstrating exceptional customer service, I've spearheaded inventory management improvements and boosted staff morale. My expertise in HIPAA Compliance and compassionate patient interactions have significantly contributed to improved health outcomes and operational efficiency.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Registered Medical Assistant
UChicago Medicine
10.2024 - 03.2025
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
- Supported diagnostic processes with proficient collection of specimen samples for laboratory testing purposes.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted physicians with various medical procedures, ensuring accurate results and timely treatment.
Registered Medical Assistant
Cook County Health Hospital Systems (Agency)
03.2024 - 10.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
- Collected and documented patient medical information such as blood pressure and weight.
- Performed essential administrative tasks such as scheduling appointments, updating records, and coordinating referrals.
Lead Registered Medical Assistant
Walmart Health Center
10.2020 - 08.2022
- Contributed to the growth of the practice by building strong relationships with patients, providing exceptional care and service.
- Accelerated billing processes through accurate coding and submission of insurance claims, reducing payment delays.
- Strengthened relationships with external providers, ensuring timely referrals for specialty services when needed.
- Enhanced patient care by efficiently coordinating and managing daily tasks for the medical team.
- Boosted staff morale by fostering a positive work environment based on teamwork and mutual respect.
- Consistently met or exceeded performance metrics set forth by management while maintaining high standards of care.
- Spearheaded process improvements in inventory management, reducing waste and optimizing supply usage.
- Facilitated smooth transitions between shifts through thorough handover reports detailing pertinent patient information.
Registered Medical Assistant Technician
Advocate Health Care
10.2019 - 06.2023
- Collaborated with interdisciplinary teams to develop comprehensive care plans for patients with complex needs.
- Collected and prepared specimens for laboratory testing.
- Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
- Optimized inventory control processes, reducing waste while ensuring necessary supplies were always available for treatment purposes.
- Contributed to successful health outcomes through diligent monitoring of patients'' conditions and reporting changes to healthcare providers promptly.
- Enhanced clinic workflow by performing routine tasks such as taking vital signs, administering injections, and collecting specimens.
- Provided compassionate support to patients during examinations, addressing concerns and answering questions to alleviate anxiety.
- Obtained client medical history, medication information, symptoms, and allergies.
Lead Registered Medical Assistant
Family Healthcare Center
02.2012 - 09.2018
- Streamlined clinical workflow for better efficiency, effectively delegating tasks to team members.
- Assisted physicians in providing top-quality care, accurately documenting patient information and following treatment plans.
- Spearheaded process improvements in inventory management, reducing waste and optimizing supply usage.
- Reduced wait times by proactively managing schedules, ensuring timely appointments and procedures.
- Boosted staff morale by fostering a positive work environment based on teamwork and mutual respect.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
Education
Bachelor of Science - Healthcare Management
South University
07.2022
Diploma - Medical Assisting
Westwood College - O'Hare Airport
05.2014
High School Diploma -
Continental Academy
03.2007
Skills
- Medical Terminology
- Immunization Administration
- HIPAA Compliance
- Laboratory Specimen Collection
- Phlebotomy Techniques
- Patient Scheduling
- Medication Administration
- Anatomy and Physiology Knowledge
- Clinical Documentation
- Minor Surgical Assistance
- Vital Sign Monitoring
- Inventory Management
- Diagnostic Testing Assistance
- Compassionate
- Customer Service
- Sterile technique
- Lab equipment calibration
- EMR / EHR, EPIC CERNER
- CPR
- Electronic Health Records
- Appointment Setting
Certification
- RMA - Registered Medical Assistant , American Medical Technologist
Timeline
Registered Medical Assistant
UChicago Medicine
10.2024 - 03.2025
Registered Medical Assistant
Cook County Health Hospital Systems (Agency)
03.2024 - 10.2024
Lead Registered Medical Assistant
Walmart Health Center
10.2020 - 08.2022
Registered Medical Assistant Technician
Advocate Health Care
10.2019 - 06.2023
Lead Registered Medical Assistant
Family Healthcare Center
02.2012 - 09.2018
Diploma - Medical Assisting
Westwood College - O'Hare Airport
High School Diploma -
Continental Academy
- RMA - Registered Medical Assistant , American Medical Technologist
Bachelor of Science - Healthcare Management
South University
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