Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dmitri Sherrick

Chicago

Summary

Hospitality professional with strong track record in delivering exceptional service in restaurant settings. Adept at managing multiple tasks efficiently while ensuring positive dining experience for all guests. Known for excellent communication and teamwork, consistently adapting to shifting priorities to achieve high standards of service. Dependable and focused on creating welcoming environment for patrons.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Leasing Broker

Hotspot Rentals
04.2024 - Current
  • Responded to requests and scheduled appointments for property showings.
  • Provided exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with tenants.
  • Collaborated with team members to consistently provide a seamless leasing experience for all clients.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.

Server/Floor Manager

Lux bar
01.2017 - 04.2020
  • Trained new waitstaff, resulting in a 15% increase in overall efficiency
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.

Server

Earls Kitchen & Bar
10.2015 - 01.2017
  • Resolved customer complaints effectively, maintaining a 98% satisfaction rate
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
  • Received 'Employee of the Month' award twice for outstanding performance

Cashier/Customer Service Representative

Whole Foods
09.2014 - 02.2015
  • Improved checkout process efficiency, reducing waiting times by 15%
  • Provided product recommendations, resulting in a 20% increase in sales of premium items
  • Received positive customer feedback for exceptional service, contributing to a 90% satisfaction rate

Landscaper

Sunset Lawn Maintenance
05.2014 - 08.2014
  • Completed landscaping projects ahead of schedule, saving 10% on labor costs
  • Implemented new maintenance techniques, resulting in a 25% decrease in client complaints
  • Received recognition for attention to detail and quality workmanship

Education

High School Diploma -

Brunswick High School
Brunswick, Ohio

Skills

  • Exceptional interpersonal communication skills
  • Strong work ethic and reliability
  • Proficient in Microsoft Office Suite
  • Familiarity with CRM and inventory management systems
  • Basic understanding of marketing principles
  • Knowledge of real estate industry practices
  • Experience with cold calling techniques
  • Cash handling
  • Professional appearance
  • Menu memorization
  • Food running
  • Customer service expertise

Certification

  • Life and Health Insurance License - Illinois Department of Insurance.
  • Licensed Real Estate Residential Leasing Agent

Timeline

Leasing Broker

Hotspot Rentals
04.2024 - Current

Server/Floor Manager

Lux bar
01.2017 - 04.2020

Server

Earls Kitchen & Bar
10.2015 - 01.2017

Cashier/Customer Service Representative

Whole Foods
09.2014 - 02.2015

Landscaper

Sunset Lawn Maintenance
05.2014 - 08.2014

High School Diploma -

Brunswick High School

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Dmitri Sherrick