Results-driven manager with deep experience in HR, team supervision, training, and process improvement across retail, government, and military organizations.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Social Services Career Trainee
State of Illinois
01.2025 - Current
Process cases for state and federal assistance programs, quickly mastering new systems and policy guidelines.
Pharmacy Manager
Walgreens
01.2004 - 01.2025
Managed a staff of 35+ and $5M budget. Coordinated hiring, onboarding, and HR functions using ATS and SuccessFactors. Supervised employee discipline, reviews, and staff development. Led vaccination clinic project (500+ community members served).
Facilitated group meetings and training workshops for 40+ employees. Completed Lean Six Sigma Program Designed For Walgreens and GROW coaching certifications to boost team performance and engagement.
E-5 Sergeant, Food Service Specialist
Illinois Army National Guard
01.2000 - 01.2008
Directed base dining facility operations, supervised inventory and personnel, planned and executed daily meal service, and developed leadership and organizational skills.
Education
Bachelor of Arts - Liberal Arts And Sciences
Lincoln Land Community College
Springfield, IL
05-2028
High School Diploma -
Springfield Southeast High School
Springfield, IL
06-2000
Skills
Staff Supervision & Coaching
HR Systems: Success Factors & ATS Applicant Tracking System
Training Development & Delivery
Project Management & Process Improvement
Policy Implementation
Inventory & Budget Management
Conflict resolution
Performance improvement
Event coordination
Certification
Lean Six Sigma-Frontier Leadership Training
GROW Coaching Certification
State Board Certified Pharmacy Technician Lic #049.182638