KRISTEN HARRIS
Calumet City
Summary
Detail-oriented professional with experience in communications, administration, and project coordination. Skilled in data management, sales and client support, and cross-functional collaboration. Adept at preparing reports, developing training materials, and supporting marketing and product initiatives. Strong background in Microsoft Office Suite and digital communication tools with a proven ability to manage sensitive data and ensure accuracy under deadlines.
Overview
5
5
years of professional experience
Work History
Social Services Career Trainee
Department of Human Services
01.2024 - 05.2024
- Collected, processed, and verified documentation, ensuring compliance and accuracy across databases.
- Communicated policies and resources to clients clearly and empathetically, supporting decision-making.
- Coordinated case management processes to ensure timely and effective service delivery.
- Maintained case records and contributed to reporting that informed program improvements.
- Collaborated with teams to streamline communication and workflow.
Overnight Front Desk Clerk/Auditor
Marriott International
12.2022 - 03.2023
- Responded to inquiries, prepared documentation, and supported internal reporting processes with accuracy and discretion.
- Maintained accurate records of reservations and billing information using property management system.
- Delivered clear communication and efficient support in a fast-paced environment.
- Assisted in training new staff on front desk procedures and company policies.
- Maintained an inviting front desk area by keeping it clean, organized, and well-stocked with necessary materials.
- Collaborated with housekeeping staff to ensure room availability and cleanliness for incoming guests.
Public Service Clerk
Illinois Secretary of State
08.2021 - 11.2022
- Triaged high volumes of inquiries and provided timely resolutions.
- Processed public documents and applications efficiently, ensuring compliance with state regulations.
- Maintained detailed records of transactions using state-specific database systems for improved data integrity.
- Supported team members in daily tasks, contributing to a collaborative work environment and enhanced productivity levels.
Project Manager
Daisie Foundation
06.2019 - 12.2021
- Led project planning sessions to define objectives and scope for multiple community initiatives.
- Provided follow up to vendors and sponsors by answering questions via e-mail and phone.
- Produced reports and internal documentation to improve project execution.
- Collaborated with marketing to develop promotional materials and manage outreach campaigns
- Monitored event logistics and reacted to troubleshoot potential problems.
- Coordinated cross-functional teams to ensure timely delivery of project milestones and outcomes.
Education
Bachelor of Arts - Africana Studies, Communications, and Politics
Oberlin College And Conservatory
Oberlin, OH02.2022
Skills
- Client relationship management
- Clear communication
- Effective training facilitation
- Event management
- Collaborative vendor management
- Intermediate proficiency in Microsoft Office Suite (Word, Powerpoint, Excel
- Data entry and systems expertise
- Adaptable learner
- Engaging presentation delivery
Timeline
Social Services Career Trainee
Department of Human Services
01.2024 - 05.2024
Overnight Front Desk Clerk/Auditor
Marriott International
12.2022 - 03.2023
Public Service Clerk
Illinois Secretary of State
08.2021 - 11.2022
Project Manager
Daisie Foundation
06.2019 - 12.2021
Bachelor of Arts - Africana Studies, Communications, and Politics
Oberlin College And Conservatory
Similar Profiles
David KenslerDavid Kensler
Chief of Staff at NJ Department of Human Services, Division of Mental Health and Addiction ServicesChief of Staff at NJ Department of Human Services, Division of Mental Health and Addiction Services
Hilary A. LaskeyHilary A. Laskey
Deputy Executive Director, Operations at Department of Human Services/Social Services AdministrationDeputy Executive Director, Operations at Department of Human Services/Social Services Administration
DONNA MAZYCKDONNA MAZYCK
Regional Staff Nurse Medical Assistance at Department of Human Services/Division of Aging ServicesRegional Staff Nurse Medical Assistance at Department of Human Services/Division of Aging Services
Stacey BreretonStacey Brereton
Senior Practitioner at Safer Family Services, Department of Human ServicesSenior Practitioner at Safer Family Services, Department of Human Services
Niketta JonesNiketta Jones
Fulfillment Associate at AmazonFulfillment Associate at Amazon