Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Dan Neff

Bensenville

Summary

After more than a decade establishing myself and helping build a small website into a multimillion-dollar enterprise, I am excited to tackle new opportunities and new challenges with a company that values culture and creativity as much as it values the bottom line.

Overview

17
17
years of professional experience

Work History

WEBSITE OPERATIONS & CUSTOMER EXPERIENCE MANAGER

TIGER COMPANIES
01.2012 - Current
  • Began as content writer for Tiger Medical and grew into a management role for multiple departments. Responsible for daily order processing for Tiger Medical and managing our customer service team, as well as coordinating with leadership on improvements and modifications to our websites. Also provides support and guidance to many other departments – Sales, Content, Purchasing, Accounting, Logistics – as well as working directly with the chief of staff and COO on direction and development of Tiger Medical. Previous duties include generating content for retail website; product and market research; customer service (ranging from order status to sales to technical support); booking LTL shipments and resolving LTL shipping issues.

PURCHASING ASSISTANT

ATHENA IMAGING INC.
05.2008 - 12.2011
  • Helped establish new company focused on government contracts for toner. Working directly with the owner of the company, daily tasks involved researching sources for bids and auctions, gathering toner pricing information, and creating and submitting physical and electronic bids.

Education

LIBERAL ARTS & SCIENCES - Fine Arts - Illustration

NORTHERN ILLINOIS UNIVERSITY
DeKalb, IL

Skills

  • Remote productivity
  • Cross-functional collaboration
  • Managing multiple departments
  • Multitasking
  • Familiarity with multiple ERPs (Sage ERP MAS 100/200, Acumatica) and ERP alternatives (Acctivate), as well as Shopify and Gorgias
  • Content generation (writing, editing)
  • Productivity software (Microsoft Office, Google Workspace, Adobe Creative)

Interests

Music (punk, hardcore, rock, pop, metal, hip hop), movies (mildly obsessed with Letterboxd and expanding my familiarity with foreign films), my dog Sam Rockwell (the greatest dog in the world named for one of the greatest actors in the world), doing my best to make my little corner of the world a good one

Timeline

WEBSITE OPERATIONS & CUSTOMER EXPERIENCE MANAGER

TIGER COMPANIES
01.2012 - Current

PURCHASING ASSISTANT

ATHENA IMAGING INC.
05.2008 - 12.2011

LIBERAL ARTS & SCIENCES - Fine Arts - Illustration

NORTHERN ILLINOIS UNIVERSITY

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