Chloe Cihak
Naperville
Summary
Dedicated professional with proven sales expertise and canine knowledge. Skilled in department coordination, marketing strategies, and maintaining cleanliness standards. Recognized for strong organizational abilities, punctuality, and teamwork. Demonstrates adaptability and exceptional interpersonal skills, thriving in both independent and collaborative environments.
Overview
7
7
years of professional experience
Work History
Team Lead
Two Bostons
Naperville
12.2021 - Current
- Supported the manager in developing plans for future projects, initiatives and objectives.
- Inspired staff using positive reinforcement strategies.
- Coordinated team resources to achieve project goals.
- Maintained inventory of stock on hand by tracking materials received and distributed.
- Organized goods according to established procedures for efficient shopping experiences for customers.
- Assisted in unloading pallets and stocking shelves with received merchandise.
- Performed regular cycle counts to maintain accuracy of inventory levels.
- Maintained cleanliness of store environment including floors, windows, displays.
- Greeted customers and provided exceptional customer service.
- Assessed customer needs to provide assistance and information on product features.
Closing Manager
Beach for Dogs
Downers Grove
03.2021 - 09.2021
- Maintained consistent daily operations by establishing procedures and monitoring team performance.
- Trained and guided closers to improve productivity and sales.
- Coordinated closing schedules and completed post-close reviews.
- Collaborated with other managers to deliver consistent leadership across teams.
- Guided team to consistently achieve daily, weekly and monthly production goals.
- Led team meetings and one-on-one coaching sessions to continuously advance performance.
- Motivated employees to share ideas and feedback.
Head Trainer
Beach for Dogs
Downers Grove
03.2021 - 09.2021
- Evaluated individual needs of dogs to provide appropriate training and behavior modification instruction.
- Developed long-term relationships with clients and bonded with animals through regular contact.
- Utilized positive training methodologies, including food and toy rewards, marker training, humane training tools and verbal and leash corrections.
- Discussed appropriate canine socialization methods with pet owners and explained proper use of sit, stay and down commands.
- Cared for pets during owners' absences.
- Educated clients about canine behavior and positive reinforcement training methodologies.
- Documented weekly progress of training goals and objectives for clients.
- Coordinated continuing education training classes for staff to develop employee performance.
- Advised owners on strategies for continuing training and reinforcing lessons.
Canine Handler
Dogtopia
LaGrange
08.2018 - 03.2021
- Corrected problem behaviors through understanding of Pack Dynamics, Canine Psychology and Positive Reward Based Training.
- Protected animal health and wellbeing by keeping areas clean, organized and free of hazards.
- Monitored and documented animal health, diet and behaviors to identify and address trends.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Wrote social media content to increase engagement with customers.
Education
High School Diploma -
Downers Grove North High School
Downers Grove, IL06.2017
Skills
- Department coordination
- Quality improvements
- Supply inventory management
- Staff management
- Employee training
- Board and train programs
- Dog training
- Customer service
- Relationship building
- Merchandising and sales
Timeline
Team Lead
Two Bostons
12.2021 - Current
Closing Manager
Beach for Dogs
03.2021 - 09.2021
Head Trainer
Beach for Dogs
03.2021 - 09.2021
Canine Handler
Dogtopia
08.2018 - 03.2021
High School Diploma -
Downers Grove North High School
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